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close this bookHundred Tips for a Better Management (Aga Khan Foundation, 1993, 70 pages)
close this folderListening
View the document(introduction...)
View the document59. Communicate effectively to increase efficiency
View the document60. If you don't give people information, they'll make up something to fill the void
View the document61. Be accessible. Eat lunch!
View the document62. Inform - keep informed - use information
View the document63. Listen to what is not being said
View the document64. Learn to pay attention
View the document65. Learn how to interpret body language