close this bookVolume 2: No. 46
View the documentNews -- NSF; politics
View the documentNews -- transitions; software industry
View the documentResources -- information services
View the documentNews -- job opportunities
View the documentResources -- neural-network and expert-system tools
View the documentNews -- projects; business ideas
View the documentResources -- employment literature

NSF's Research Initiation Award (RIA) program now has a 1/15 deadline for receipt (NOT postmark). Send proposals to the Proposal Processing Unit, not the program director. The new guide will be available by at least 11/30; old forms (from NSF 88-99) will NOT be accepted. For a copy, send your surface-mail address to, (202) 357-7861, (703) 644-4278 Fax. [Maria Zemankova (, dbworld, 11/4.]

NSF has a new announcement for CISE Postdoctoral Research Associates in Computational Science and Engineering and in Experimental Science. FTP file nsf92120 from or request NSF 92-120 from [grants, 11/9.]

The election removed few incumbents, but about 1/4 of the science-related House committee members will change. George Brown (D-CA) still chairs the Science, Space, and Technology Committee. The VA/HUD/IA Subcommittee will have a new chair, and the Appropriations Committee is also likely to get one. Al Gore's "departure" is the main change in the Senate; Jay Rockefeller (D-WV) may take over as chair of the Science, Technology and Space Subcommittee. Ted Kennedy's Labor and Human Resources Committee also has influence on NSF's budget. [Janice Smith, WHAT'S NEW, 11/6.]

Rep. Rick Boucher is now in charge of Internet oversight, and he intends to participate actively in its HPCC/NREN growth. Boucher is now the most savvy congressman on Internet issues. [Brock N. Meeks (, com-priv, 11/7.]

Allan Bromley, the [lame duck] White House Science Advisor, claims that the National Science Board is exceeding its authority with its Commission on the Future of NSF. NSB's charter envisioned oversight of all government science policy, but the board has always restricted its attention to NSF. Bromley wants national policy left to the Office of Science and Technology Policy in the White House. [Nature. Janice Smith, WHAT'S NEW, 11/6.]

The Clinton transition team seems willing to respond to public input on The CLINTON@MARIST list may also survive as an information network connected to the White House. [Rick Klau (kr33@lafayacs.bitnet), CARR-L, 11/9.]

"Let me argue that the fastest way to solve a problem is to cheat, i.e., peek, i.e. ask someone who already knows the answer. ... Machines will not BE intelligent if they don't interact with the other intelligent agents ... Sooner or later any intelligent machine will figure out Godel's work, realize that an unknown amount of it's own data on the world is colored by observer bias it cannot detect, and start asking other observers for what THEY see to start comparing notes and calibrating its own perception. It will further realize that funding is uncertain, resources are scarce, other entities would like to disassemble it for parts for their own growth, and that survival depends on developing friends in high places. In short, sooner or later, an intelligent system will become social. There is very strong evidence that THAT algorithm can solve problems which are social in nature (such as survival) that no amount of computing inside the box is ever going to solve." [R. Wade Schuette (, DAI-List, 11/3.]

Raj Reddy has been appointed dean of CMU's School of Computer Science. [The Institute, 11/92.]

John Young has retired from HP. Lewis Platt will take over as president. EVP and COO Dean Morton is also retiring. [Lee Gomes, SJM, 10/31.]

Microsoft is selling its new Access database software for $99 through 1/31, then $695. The company wants market share before Borland releases a Windows version of Paradox. [WSJ, 10/29. Tim Finin.]

Computerworld (11/9) reports that development of the 572K-line Quattro Pro for Windows code took 31 months, 265M keystrokes, and 39K caffeinated beverages. The team (10+?) totaled just 5 weeks of vacation per year.

Apple has released System 7.1, offering a system font folder and QuickTime 1.5. MacWarehouse has the upgrade kit for $79, but it might be available free from your dealer or user group. (When Apple put System 7.0 on, people tried to make 18,000 FTP connections on the first day. 2K were successful, pumping 1MB/second from the host. [Erik E. Fair (, com-priv, 11/8.] IBM had a similar experience with its OS/2 2.01 "corrective service pack." Fortunately, other FTP sites picked up the 21MB distribution -- 10 sites within 24 hours, and worldwide distribution in another 24. [Greg Kushmerek (, ibid.])

Corptech surveyed 57 firms in the public utilities software market. They found 687 jobs added in the past year, mainly in the Eastern Great Lakes and Southeast regions. Employment declined 20% in New York City. [CW, 11/9.]

Harvey P. Newquist III lists some expert-system companies trying to make it in niche markets. AIQ Systems (Incline Village, NV) sells OptionExpert ($1,588 for PCs) for equity option trading, as well as StockExpert, MarketExpert, and IndexExpert. Mendelsohn Enterprises (Zephyrhills, FL) sells VantagePoint ($1,950), a neural-network system for T-bond trading (and soon other markets). Ultravision (Tempe, AZ) sells Dow-Cast ($200) to forecast stock market indexes. D&B software (Atlanta) sells the Amaps Finite Scheduling System ($100K-$300K) for materials- requirement planning. Stone & Webster (Boston) have the Recovery Boiler Advisor for pulp and paper industries. Camdat (Pittsburgh) has commercialized Caduceus/QMR for diagnosing 600 diseases from 4,300 symptoms. Pixel Perfect (Florida) has automated the Physician's Desk Reference. Apache Medical Systems markets APACHE III ($350K) for critical-care health evaluation. Malibu Artifactual Intelligence Works (Malibu, CA) sells Overcoming Depression ($199) for natural-language self-diagnosis and treatment. Molecular Design (San Leandro, CA) sells ISIS/Draw ($495), a drawing package that places chemical bonds automatically. International Digital Scientific (Valencia, CA) offers RMS Expert ($600-$8,200) for optimizing DEC database cache control. Isicad (Anaheim, CA) markets a Command 5000 Physical Network Management system to configure networks. [AI Expert, 10/92.]

The Robotics and AI Database (RAID) is a DOD-sponsored archive of abstracts, available to government contractors. It includes information on more than 2,000 projects since 1980. One use is to search for funding organizations and official points of contact -- more than 3,000 are listed. RAID also has a conference listing and calendar. Contact Barbara Radziz (, (315) 734-3696. [Chris Lowe, Knowledgebase, 3/92.]

Dow Jones News/Retrieval is now available via internet. (800) 522-3567 x134. Commercial users must still go through JvNCnet (, (800) 35-TIGER. [Allison Pihl (, com-priv, 9/4.]

PC World Online is an America Online BBS from PC World magazine. First month free, then $7.95/month and $.10/minute after two hours. Access shareware, articles, reviews. (800) 827-6364 x5741 for a starter kit.

The Westlaw online service carries nearly 4,000 legal databases. West Publishing Co. has just added CCH's Standard Federal Tax Reporter. [Saint Paul Pioneer Press, 8/19. agentsee.]

Nynex Information Technologies is offering the first electronic Yellow Pages service via modem. Coverage includes 1.7M businesses in NY, NH, ME, MA, RI, and VT; access costs $.61/minute. [Jeff Brown, Knight-Ridder, 2/20. agentsee.]

RadioMail Corp. (Menlo Park) -- formerly Anterior Technology -- now provides wireless two-way connectivity between portable computers and email services such as AT&T Mail, X.400, TCP/IP Internet, UUCP/Usenet, and Lotus cc:Mail. $149 activation plus $89 per month and $.29 per 50-word unit after the first 100 units. One-way RadioMail is available for $20/month. Contact Geoff Goodfellow ( or radiomail-, (415) 349-5683. [com-priv, 11/1. Tim Finin and Steve Goldstein.] RadioMail also offers the AgentSee news service (or wireless news wire.)

Whistler Products (MA) is offering a motorist's Travelmate "calculator" with directions to every motel, gas station, rest stop, campsite, family and fast-food restaurant, information center, hospital, and point of interest along all major highways in the U.S. -- 30,000 businesses at 13,000 exits. $60, with $20 updates available; (800) 531-0004. An improved Tripmate is planned, at $100. [Andy Pargh, Design News, 9/23/91.]

Microsoft is promoting Cinemania, a $79.95 Windows program for browsing or searching movie reviews, biographies, still photos, and classic sound bytes. (800) 426-9400. [WSJ, 8/4. Tim Finin.] Microsoft expects to introduce 600 new products in FY'93, accounting for 35%-40% of revenues. [Jim Mallory, Newsbytes. CC, 8/11.]

PRODIGY is offering a new travel-booking service, Book-A-Trip. You fill in what you want and a Rosenbluth travel agent emails you a proposed itinerary in a couple of hours. Tickets can be delivered overnight. PRODIGY also offers EAASY SABRE reservations, Cruise Scan, a travel bulletin board, the Mobil Travel Guide, Zagat's restaurant reviews, annotated City Guides, weather forecasts, and advice from online travel columnists. (800) PRODIGY. [PR NewsWire, 8/26. agentsee.] Human agents -- the easy way to get an intelligent natural-language interface.

Prodigy is still losing money, despite $50M in advertising since 1990 and $1B invested since 1984. (CompuServe has been profitable since 1981.) Instead of depending on ad revenue, Prodigy will soon offer extra-charge services such as games, 9,600bps graphics, and software downloads. The service will also deal with fewer merchants, especially those selling known commodities such as magazine subscriptions, bed sheets, and CDs. [Evan I. Schwartz, BW, 9/14.]

Prodigy's most popular service has been email, with 65K messages and 80K bboard postings per day. It will now encourage off-line composition to reduce its long-distance charges. [Ibid.] America Online has also released an improved Mac interface with fast downloading of multiple files. (800) 827-6364. [CC, 8/11.] Many BBSs offer .QWK-format downloads that permit "interactive" mail reading while disconnected from the service. Replies are queued in .REP packets for uploading at the next opportunity. More than 50 .QWK mail readers are available, with the top five being QMail, SLMR/OLX, EZ-Reader, 1stReader, and WinQuick. [Boardwatch, 12/92.]

PROCMAIL is a message filter that screens Unix mail by message-body content. Documentation in WordPerfect or PostScript format can be FTP'd from /userdata/willis/filter.* on ELM FILTER, for the ELM mailer, screens by header content only. Either can help you sort mail into list-specific folders so that you can read coherent threads when convenient. They also let you screen out mail loops and subscribe/unsubscribe requests. [Glee Willis (, ARACHNET, 11/8.]

The FirstSearch Catalog and the EPIC service from OCLC can now access Social Sciences Index (SSI) and EventLine. SSI covers 350 English-language periodicals. EventLine tracks 120K international conferences, trade shows, symposia, workshops, and seminars mentioned in Elsevier's 1,000 publications. [PACS News. PACS-L, 11/5.] FirstSearch also includes Disclosure Corporate Snapshots, a database of financial information on publicly-owned American companies. (614) 761-5054. [PACS News, 8/26.]

CitaDel is a new article-citation and document-delivery service from the Research Libraries Group (RLG). Institutions pay a fixed annual fee to connect their campus-wide information servers to the CitaDel server. (Per-search pricing is also available.) Institutions may have a free 30-day trial. Document delivery by mail, fax, or internet can be arranged for full text from ABI/INFORM, Periodical Abstracts, Newspaper Abstracts, and Ei Page One. The RLIN Information Center (Mountain View, CA),, (800) 537-RLIN. [IRLIST, 9/8.]

DIALOG OnDisc Ei Page One carries citations from 4,000 engineering journals and proceedings, including CS and robotics. Each two-year CD is updated six times for $995/year. Full text can be ordered from Article Express International, Inc., online through DIALOG SourceOne, or from Engineering Information Inc. Dialog Information Services (Palo Alto), (800) 3-DIALOG. [PACS News, 8/26.]

The Indiana University Libraries have recently established a Library Electronic Text Resource Service (LETRS) for scholarly texts in the humanities. Current offerings include Bibles, the Quran and Hadith, other sacred texts, Greek literature to 500 AD, Shakespeare, Goethe, and famous American writers. Also available are the OED2 on CD, multilingual word processors, text analysis programs, and instructional programs such as the Perseus CD for the Mac. A campus-wide network is planned. [PACS News. PACS-L, 11/5.]

Stevan Harnad reports that the PSYCOLOQUY online psychological journal has about 2,500 readers on Bitnet and 17,500 on Usenet. It's supported by an annual APA grant, which Stevan considers more reasonable than charging each reader $.50 per year, or charging authors to publish. Another good arrangement is to permit electronic access for free, subsidized by disks and microfiche sales. [, VPIEJ-L, 11/9.] (The Usenet figure is for people who allow PSYCOLOQUY into their mail-reader menus; the number actually reading each issue could be much smaller.)

Bill Park estimates that 50 companies were interviewing at Westech last week, versus about a dozen back in January.

GTE Labs (Waltham, MA), Knowledge-Based Systems Dept., needs an MS Unix/C software developer for an expert system for fault isolation in telecommunication circuits. May require frequent travel. Shri Goyal ( [Christopher J. Matheus (, m.j.o, 10/30.]

A Texas start-up selling real-time Unix software needs a VP of software operations with 15-20 years of experience. Advanced degree helpful. $100K plus bonus and stock. Sally King (king@exearch.uucp), King ComputerSearch, Inc., (214) 238-1021, (214) 699-9551 Fax. [m.j.o, 11/4.] "15 years recruiting for technology companies." Getting a resume in her file might pay off.

Booz, Allen & Hamilton, Advanced Decision Systems Div. (McLean, VA), needs BS/MS/PhD expert systems and CBR developers for C/Unix financial applications and other projects. Darrell Oresky (, (703) 902-3663 Fax. [Ed Kenna (, m.j.o, 11/3.]

UIllinois' State Water Survey, Office of Spatial and Data Analysis, seeks an assistant professional scientist with 2 years experience in ARC-INFO GIS or image processing. Would prepare research proposals and provide GIS support. Joyce Changnon, Human Resources, Position 92-10, 2204 Griffith Drive, Champaign, IL 61820. [Robert Sinclair (, m.j.o, 11/4.]

Eli Lilly and Co. needs CASE-experienced BS/MS data analysts to guide R&D of information technology in scientific, medical, manufacturing, and business systems. Corporate Recruitment- Systems Dept. CN1192, Lilly Corporate Center, Indianapolis, IN 46285. [Online Career Center (, m.j.o, 11/3.]

The Apex Group is looking for an analyst to plan and support an MS Windows image recognition and tracking project in Crofton, MD. Will later port to Unix. Sam Fine (resume, (301) 596-2260. [Joseph Herman (, m.j.o, 11/4.]

The Federal Reserve System (Washington, DC), Div. of Research and Statistics, needs a BA/BS information systems analyst to support economists using Unix DBMS applications, SAS, S-PLUS, etc. Michael R. Grupe ( [m.j.o, 11/4.] A good entry-level opening for a government-sector career.

A Philadelphia financial research company needs a C++ programmer with strong mathematics skills. Scott Andrews (, (215) 854-0665 Fax. [m.j.o, 11/4.]

Interleaf (Redwood Shores, CA) needs project managers in information technology, especially electronic publishing. Oracle RDBMS experience required, LISP/SQL a plus. Sheila Marinucci (, (408) 496-6729 Fax. [m.j.o, 11/5.]

General Magic is seeking outstanding C/C++ object programmers, technical writers, etc. Must be able to achieve at least two impossible things. Sondra Card (, 2465 Latham Street, Mountain View, CA 94040. [John Giannandrea (, ba.j.o, 11/6.]

George Mason University (Fairfax, VA), Center for AI, needs an MS/PhD faculty research associate in KR, ML, inference, and computer vision. Apply by 12/4. [Ken Kaufman (,, 11/2.]

ULeeds, Div. of AI, has two 3-year research fellowships in logical and computational aspects of spatial reasoning. Postdoc preferred. Apply to Tony Cohn (, +44 532 335482, by 11/12. [C.M. Hearne (,, 11/3.]

USouth Australia Levels Campus has a tenurable CIS opening for a lecturer in DB, DSS, and information systems. Obtain a role statement from C.F. Steketee (, +61 8 302-3194, by 11/20. [m.j.o, 11/8.]

UBristol (UK) has an open CS lectureship in parallel computing and logic programming, machine intelligence (esp. vision/speech), or other topic. Contact, 0272- 303584, by 11/27. [I.C.G. Campbell (, connectionists, 11/2.]

Stanford's Dept. of CS and EE is looking for an assistant professor in heterogeneous, distributed systems software, including database integration, intelligent agents, and federation of systems in IC manufacturing, medicine, or science. Contact Hector Garcia-Molina ( by 1/31/93. [dbworld, 11/9.]

SMU needs a senior systems analyst to lead a NOTIS development team. Requires four years experience, at least two in library automation. CICS, SAS, JCL, VSAM; possibly PL/I, Assembler, C, COBOL, and Unix. Apply to SMU P.O. Box 232, Dallas, TX 75275, by 11/23. [Carolyn Kacena (vb7r1001@smuvm1.bitnet), PACS-L, 11/5.]

Cornell's Mann Library (Ithaca, NY) needs an experienced Unix/C senior systems analyst to create innovative information systems for scholars. Advanced CS/IS degree desirable. Job PT4311, available 12/10. Contact Peter Schrempf by 11/18. [Tim Lynch (, PACS-L, 11/6.]

NSF is looking for a deputy director, Div. of International Programs. FTP file vep931 from [grants, 11/9.]

ULund (Sweden), Dept. of Theoretical Physics, will have a 2-year postdoc in neural networks available 9/93. Problems include optimization, prediction, robust statistics, configurational chemistry, and experimental physics. Apply by 12/15 to Carsten Peterson ( [connectionists, 11/10.]

Larry Hunter's favorite neural-network simulator is Xerion 3.0, free from Drew van Camp at UToronto. Source code is in C, with X-window graphics. Demos include back propagation, recurrent back propagation, Boltzmann machine, mean field theory, free energy manipulation, Kohonnen net, and hard/soft competitive learning. FTP'd from [, 11/4.]

SOM_PAK, the Self-Organizing Map Program Package, is available in Version 1.2 from the Helsinki University of Technology. For theory, see Teuvo Kohonen, "The Self-Organizing Map," Proc. IEEE, 78(9):1464-1480, 1990. The package is written in ANSI C for Unix (som_pak-1.2.tar.Z) or MS DOS (som_p1r2.exe). Use binary FTP from /pub/som_pak on ( Questions to [LVQ_PAK (, connectionists, 11/3.] HUT also has a Learning Vector Quantization program, just upgraded to Version 2.1. FTP files from /pub/lvq_pak. [Neuron Digest, 11/6.]

HNC's Database Mining Workstation generates and explains predictive decision models. $19,950. (619) 546-8877. [AI Magazine, Fall 92.]

The Turing Institute has evaluated seven KBS tools: ADS, ART-IM, KBMS, KES, Level5 Object, Nexpert Object and TIRS. The 3-volume report is $950 or UK#550. +44 (0)41 552 6400, or (508) 256-9593. [MIN, 7/92.]

The tour group led by Ed Feigenbaum has reported that nearly all expert system tools in Japan come from the major computer companies. Hitachi has sold 4K of its ES/Kernel tool. Japan's steel industry has been the most active customer. Fuzzy logic is also a big success in Japan, partly due to the International Fuzzy Engineering Research (LIFE) effort. [David Blanchard, ISR. MIN, 7/92.]

Neuron Data's Nexpert Object 3.0 has a graphical interface so that users needn't write C code. (415) 321-4488. [David Blanchard, ISR. MIN, 7/92.]

"C4.5: Programs for Machine Learning" by J. Ross Quinlan is available. C4.5 derives decision trees or rules from labeled classes, and can handle tens of thousands of cases with hundreds of nominal and numeric properties. The book and C/Unix source code are $69.95 (+ $3.50) in the U.S., $76 (+ $6.50) elsewhere. Morgan Kaufmann (, (800) 745-7323, (415) 578-9911, (415) 578-0672 Fax. [, 10/9.]

BABYLON is a public-domain expert system shell in Common Lisp for many platforms. The German National Research Center for Computer Science (GMD) developed BABYLON, and Apple ships it with the Macintosh Allegro Common Lisp 2.0 CD-ROM. Full source code and a stand-alone Mac version -- no MACL needed -- comes with T. Christaller's "The AI Workbench BABYLON" (Academic Press, London, 1992, 474 pp., ISBN 0-12-174235-0). You can also FTP the code (bin-hexed StuffIt format) from gmd/ai-research/Software on ( [Andy Kohl (,, 10/9.]

IBM's CLP(R) is now available in Version 1.2, free to academic and research users. CLP(R) is a constraint logic programming language with real-arithmetic constraints. It also subsumes PROLOG. Applications have included molecular biology, finance, and physical modeling. The new version adds arc sin/cos constraints, several system predicates, and support for MS DOS and OS/2 2.0. Ask Joxan Jaffar ( or Roland Yap ( for the documentation and C-language source files. [, 10/23.]

MicroGA is a C++ object framework for genetic algorithms. on the Mac or MS Windows. Includes sample source for function optimization, resource allocation, and TSP. $249 + $3 S&H. Emergent Behavior (Palo Alto), (415) 494-6763.

Version 5.1 of CLIPS is now available from NASA. The shell runs on PCs, Mac, Vax, and Unix. The new version supports rules, objects, and procedural code. The official COSMIC distribution is $350 plus $140 for documentation; (404) 542-3265. [AI Magazine, Fall 92.] Purchasers are permitted to distribute additional copies of the software for free.

CLIPS maintainer Gary Riley (riley@krakatoa.uucp) is seeking suggestions on modularity features to group rules and control information transfer. Each CLIPS 6.0 module will have its own rete network and agenda. [, 10/23.]

Lawrence Davenport III announced an "educational stock market game": $49.95 to enter, with prizes of $1K-$25K for the best portfolios after three months. Participants would get a good introduction to investment and risk, including issues of Wall Street Investment Review, Dow Theory Forecasts, and The Cabot Market Letter (recommended in Hubert's Guide To The Investment Newsletters). (800) 964-6463. [Neuron Digest, 11/7.] It sounds like an [illegal?] lottery or game of chance. Larry's account at Columbia has been shut down. Delete the prizes and this would be an interesting educational project.

The American Computer Exchange (Atlanta, GA) is a used- computer brokerage run by John Hastings. Sellers are charged a 10% commission. John says "You have to be ahead of your time. You can't [start at] the right place at the right time because this industry moves too fast." He expects increased future sales overseas, especially for obsolete PCs. You can get 10 XTs or 5 ATs for the price of a used 386. (800) 786-0717. [David Walters, CC, 8/11.] Shareware and low-end software packaged for overseas use might do quite well -- if piracy weren't the norm.

U.S. software sales are picking up in the Commonwealth of Independent States -- up by a factor of 8 from 11/91 to 2/92. Autodesk sells five products coded in the CIS. Esther Dyson says that "If you just halfway know what you're doing, you can make a big difference -- and get rewarded for it." Corporations look for large investments, but the action is in small businesses. Over half a million new business were registered in Poland last year. Several general venture funds are looking into the possibilities, eager to diversify from the U.S. high-tech and biotech industries. [Clay A. Bullwinkle, SJM, 11/9.]

Steven Stone suggested on PACS-L that student bibliographies be archived for use by other students. Paul Kantor of Rutgers' School of Communication, Information and Library Studies has described a related project: users searching the online catalog can annotate the records and see related documents suggested by their colleagues. [Hannah Kaufman (, PACS-L, 10/15.]

Cyberion City is a multiuser simulation environment (MUSE) developed by Barry Kort and Stan Lim. Each of the 1,500 registered citizens can add 100 rooms or objects (with commands like "@create room"), or even more if they ask permission to build something of public value. A science center, museum, university, shopping mall, entertainment section, rain forest, Yellowstone Park, and planetarium have all been built by the citizens. People seem drawn to such informal public spaces, perhaps because the U.S. has lost its town squares, soda fountains, and neighborhood taverns. [Joshua Quittner (, Long Island Newsday, 11/3. Barry Kort (, KIDSNET. Elliott Parker, CARR-L, 11/7.] Josh plans to "cover the Internet like a foreign correspondent."

MCI was surprised by the popularity of its Friends and Family service, which gives you a 20% discount on calls to 12 other MCI users. It's been their most successful product roll-out ever. [Gary H. Anthes, CW, 1/27.] (Look for ways to build "community.")

America Online started with just $2M and became profitable in two years. Earnings this last year were $3.4M on $36M revenues, up 40%. The company charges $7.95/month plus $.10/minute after two hours. [Mark Lewyn, BW, 9/14.] AOL has combined its Mac and PC-Link services, and is also supporting SeniorNet. It tries to convey a sense of community and involvement, whereas Prodigy is a shopping mall and CompuServe is a library. AOL's recent alliance with the Chicago Tribune is aimed at people who don't want to just read a newspaper, they want to "interact with it, find out more information, discuss things with reporters, debate topics with fellow readers." Over 100 software publishers sponsor online support forums and update libraries -- and are finding that user groups are an inexpensive way to support customers and build loyalty. [Steve Case. Mary Eisenhart, MicroTimes, 8/31.]

Last week I mentioned Dorin Schumacher's "Get Funded! A Practical Guide for Scholars Seeking Research Support from Business." Unfortunately, Spectrum (6/92, p. 56) gave the wrong phone number. The book is $18.95 ($38.95 hardbound) from Sage Publications, 2455 Teller Road, Newbury Park, CA 91320-2218; (805) 499-9774. [Stella Miles, 11/10.] Dorin recommends seeking business funding to access advanced equipment, keep in touch with the real world, and help your teaching. She suggests a personal approach when dealing with industry. You might reach the author as, but she hasn't used that login in a month. (317) 494-9369 will get you the Bioengineering Center at Purdue (Ag. Dept., Potter Engineering Center), which can send a flyer.

Instructions for writing a curriculum vitae are available in several books. Mary-Claire van Leunen's "A Handbook for Scholars" (Oxford, 1992, $13 pb) has an appendix on curricula vitarum. Ms. van Leunen was editor for the Yale Dept. of CS, as well as the Harvard Divinity Review. [Jon Gilligan,, 8/18.] Another resource is "The Academic Job Search Handbook" (UPenn Press, 1992, $12.95 pb), by Heiberger and Vick. It includes timetables and strategies. [Mark E. Smith (, ibid.] Unless a CV is specified, it's usually better to send a customized resume of two pages at most. Better yet, skip the resume and present your case in a letter, e-message, or on the phone.

(A 1988 Equifax survey found that 29% of 200 resumes had phony employment dates or other fraudulent data. 3% had falsified degrees. Careful employers check every detail. [Dallas Morning News. SJM, 9/27.])

Your technical skills may get you an interview, but it is your soft skills that will get you hired. People hire you to fit in with their company. "They hire you because they like _you_, not because they like your resume." Show desire, enthusiasm, motivation, determination, leadership, planning, decision-making, business acumen, teamwork, tolerance for ambiguity, and especially interpersonal skills. [Jack Wilson, CIO, 3/92. ACMemberNet, 7/92.]

-- Ken