 | Negotiator : The Councilor as Negotiator: Handbook 7 (UN Habitat - United Nations Centre for Human Settlements ) |
 |  | (introduction...) |
| | Foreword |
| | About the hat |
| | How to use this handbook |
|  | Part I - Essay on the council as negotiator |
| | Definition |
| | Summary |
| | Reflection |
| | Concepts and ideas |
| | Win - win negotiating |
| | An enlightened view |
| | Reflection |
| | Why is negotiating important in local government? |
| | Respect cultural differences |
| | Reflection |
| | How to negotiate more successfully |
| | Principled negotiations |
| | What do you REALLY want? |
| | Don't announce positions but know what they are |
| | Negotiation skills: one of the councilor's best friends |
| | Key points |
| | References |
| | Part II - Workshop on the councilor as negotiator |
| | Overview |
| | Warn - up exercises: what kind of negotiator are you? |
| | Trainer presentation |
| | Role play/case study: the bulldozer disagreement |
| | Exercise: the language of negotiation |
| | Role play/case study: hawker/council confrontation |
| | Skill transfer exercise |
(introduction...)
Handbook 7
Training for Elected Leadership
Training Materials Series
United Nations Centre for Human Settlements (Habitat)
Illustrations by Joel Elrod
Design and Layout by Vicki
Gillette
ISBN for complete set of 13 volumes: 92-1-131250-7
ISBN for
this volume:
92-1-131249-3
HS/331/94E
|
|