3.4 Role of monitoring and evaluation
Monthly monitoring of various indicators of performance is key
to the success of credit programmes designed to be sustainable. K-REP collects
monthly data on the following indicators of performance.
- Number of clients (disaggragated by gender)
-
Number of loans disbursed
- Amount disbursed
- Amount due - principal and
interest
- Amount due and paid - principal and interest
- Amount pre-paid
- principal and interest
- Amount in arrears - principal and interest
-
Number of loans in default
- Amount in default
- Repayment rate
(quantitative and qualitative)
- Amount of outstanding loans
- Number of
repeat loans
- Total branch operation costs
- Cost per loan
- Cost per
Sh. 1 lent
- Total income realized (interest + fees)
- Sustainability
index
- Total amount saved
- Savings forfeited
- Savings to outstanding
loans ratio.
The monitoring data is analysed monthly and a report made to all
concerned parties. This effort is complimented by internal evaluations which are
done every two years and external evaluations every four years. In addition our
operation research section undertakes in-depth study of various aspects of the
programmes particularly on areas that undermine the sustainability of the
scheme. For example, recently an in-depth study was undertaken on the defaulter
problem while one is planned on membership
turnover.