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close this bookSustainability of Micro-enterprise Credit Schemes in Kenya's Informal Sector (K-REP, 1993, 14 p.)
close this folder3. CREATING SELF-SUSTAINING MICROENTERPRISES CREDIT SCHEMES
View the document3.1 Introduction
View the document3.2 Planning for Self-Sustainability
View the document3.3 Sustainability Ladder
View the document3.4 Role of monitoring and evaluation

3.4 Role of monitoring and evaluation

Monthly monitoring of various indicators of performance is key to the success of credit programmes designed to be sustainable. K-REP collects monthly data on the following indicators of performance.

- Number of clients (disaggragated by gender)
- Number of loans disbursed
- Amount disbursed
- Amount due - principal and interest
- Amount due and paid - principal and interest
- Amount pre-paid - principal and interest
- Amount in arrears - principal and interest
- Number of loans in default
- Amount in default
- Repayment rate (quantitative and qualitative)
- Amount of outstanding loans
- Number of repeat loans
- Total branch operation costs
- Cost per loan
- Cost per Sh. 1 lent
- Total income realized (interest + fees)
- Sustainability index
- Total amount saved
- Savings forfeited
- Savings to outstanding loans ratio.

The monitoring data is analysed monthly and a report made to all concerned parties. This effort is complimented by internal evaluations which are done every two years and external evaluations every four years. In addition our operation research section undertakes in-depth study of various aspects of the programmes particularly on areas that undermine the sustainability of the scheme. For example, recently an in-depth study was undertaken on the defaulter problem while one is planned on membership turnover.