Concepts and ideas
Being an overseer of one's own behaviour as a councillor and
assessing the staff 's efforts to implement council's directives is probably not
your favorite responsibility as an elected official. It is much more interesting
to make policy and to initiate programmes and services than tracking them to see
if they are being implemented as planned and adopted. In addition to being a
less attractive part of your job as councillor, the overseer role is fraught
with some problems. These need to be examined in an effort to help you perform
this responsibility with efficiency and effectiveness.
First, the overseer role often falls to one or two councillors
who either have a background that gives them some expertise (such as an
accountant or personnel officer) or someone who wants to get involved in the
day-to-day operations of the local government. This responsibility is too
important to be left either to a small group of "experts" or to those who want
to supervise street level activities. It needs to be embraced by all
councillors.
Secondly, there is a tendency on the part of many councillors to
view the overseer duty as an opportunity to get involved in the day-to-day
operations of the local government staff. Unless your city is so small that it
cannot afford competent managers and elected officials are expected to supervise
day to day operations, it is better not to get too deeply involved in
administration. It can undermine the authority of your management team and
de-motivate, if not demoralize, those responsible for implementation.
Thirdly, being an objective "overseer" is difficult, if not
impossible, if you don't have benchmarks against which to judge performance.
Objectivity also diminishes whenever council members get involved in the
implementation process.
Lastly, council must make a commitment to this overseer role and
be prepared to spend the time and energy it will take if it is to have any
meaning or impact on council's performance or the performance of the
organization.