 | | (introduction...) |
 | | Definition |
 | | Summary |
 | | Reflection |
 | | Concepts and ideas |
 | | Win-win negotiating |
 | | An enlightened view |
 | | Reflection |
 | | Why is negotiating important in local government? |
 | | Respect cultural differences |
 | | Reflection |
 | | How to negotiate more successfully |
 | | Principal negotiations |
 | | What do you REALLY want? |
 | | Don't announce positions but know what they are |
 | | Negotiation skills: one of the councillor's best friends |
 | | Key points |
 | | References |