|Training for Elected Leadership - The Councillor as Decision-maker (HABITAT, 1994, 22 p.)|
|Part I. Essay on the councillor as decision-maker|
1. The Ernest and Young Quality Improvement Consulting Group, Total Quality maker (Homewood, IL, Irwin, 1990), p. 4.
2. Schein, Edgar H., Process Consultation, Vol. I (Reading, MA, Addison Wesley,1988), pp. 69-74.
3. Harvey, Jerry, The Abilene Paradox and Other Meditations on Management
4. Lexington, MA, D.C. Heath, 1988), pp. 15-17.
5. Russo, J. Edward and Schoemaker, Paul J. H., Decision Traps (New York, Simon and Schuster, 1990), pp. xvi-xvii.