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close this bookOrganizational Performance and Change Management - Workshop proceedings - October 1-3, 1997, International Institute of Rural Reconstruction (IIRR), Philippines (IIRR, 1997)
close this folderWorkshop 1
Open this folder and view contentsCritical factors and performance indicators
Open this folder and view contentsCase 1: Sibol ng Agham at Teknolohiya (SIBAT) experience - Performance indicators
Open this folder and view contentsCase 2: The quest for a transformed organization - A review of factors in organizational performance in a christian development organization (World Vision, Incorporated)
View the documentComments on the cases
View the documentWorkshop outputs
View the documentSummary of discussions

Comments on the cases


PERFORMANCE INDICATORS ARE by-products of organizational change management. They are learnt from past experiences, as the WVI example shows. WVI developed its 7Ss after two years of a painful change process. They provided the workshop with a summary of what they have gone through. Their methods are now being used to benchmark performance and change management.