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close this bookHundred Tips for a Better Management (Aga Khan Foundation, 1993, 70 p.)
close this folderSupervising
View the document(introduction...)
View the document74. Be flexible in the way you supervise individuals60
View the document75. Please your clients61
View the document76. Avoid unnecessary steps and actions62

76. Avoid unnecessary steps and actions62

Below is a list of hints that will help you do a better job of supervising, and make life a lot less complicated for management and staff.

  • Don't waste time by having to find and undo errors. Standardise processes and notice the time you will save.


  • Don't blame your staff for the organisation's problems. Get to the source of the matter. A health worker can't lead an effective seminar in primary health care if management has not provided appropriate training, nor can a surgical nurse do an optimal job if managers have provided gloves that don't fit.


  • Don't be a martyr by carrying the weight of the workforce.


  • Allow for teamwork among staff, suppliers, regulating agencies, and local communities. Incentives for team commitment go beyond salaries and plaques. People are also driven by their pride in producing excellence.


  • Don't let learning stop. Encourage staff members to continually heighten their levels of expertise.