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close this bookHundred Tips for a Better Management (Aga Khan Foundation, 1993, 70 p.)
close this folderRunning effective meetings
View the document(introduction...)
View the document9. Before you call a meeting, decide if you should have one at all10
View the document10. If you must have a meeting, plan how to get the most out of it11
View the document11. Guide your team in having more effective discussions12
View the document12. Start on time; End on time13
View the document13. How to chair a meeting14
View the document14. Don't sit on the results of a good meeting; follow up with a plan of action15
View the document15. Maximise what you can get out of a ''brainstorming'' session16

13. How to chair a meeting14

If a meeting isn't run well, it's usually the fault of the chair. If you chair a meeting, you have several jobs:

  • Start the meeting. Don't wait for someone else to start it.

  • Set (or summarise) the purpose, agenda and schedule. Check to make sure everyone agrees, make amendments as appropriate.

  • Gently, but firmly, guide the discussion. Be fair and objective.

  • Eliminate digressions and gently cut short dialogues that exclude the majority of the participants.

  • Recognise people who want to speak and take them in turn; don't tolerate people speaking out of turn.

  • Watch the clock, and make sure that everyone is aware of the timeremind them every 10-15 minutes.

  • Draw conclusions at the end of each agenda item and watch to make sure that people agree with your conclusions. Amend them if they do not.

  • Resolve conflict; if a serious dispute arises, table the point and work it out after the meeting.

  • End the meeting; thank the participants; announce the follow-up plans.