Cover Image
close this bookTraining for Elected Leadership - The Councillor as Negotiator (HABITAT, 1994, 21 p.)
View the document(introduction...)
View the documentForeword
View the documentHow to use this handbook
close this folderPart I: Essay - The Councillor as Negotiator
View the document(introduction...)
View the documentDefinition
View the documentSummary
View the documentReflection
View the documentConcepts and ideas
View the documentWin-win negotiating
View the documentAn enlightened view
View the documentReflection
View the documentWhy is negotiating important in local government?
View the documentRespect cultural differences
View the documentReflection
View the documentHow to negotiate more successfully
View the documentPrincipal negotiations
View the documentWhat do you REALLY want?
View the documentDon't announce positions but know what they are
View the documentNegotiation skills: one of the councillor's best friends
View the documentKey points
View the documentReferences
close this folderPart II: The Councillor as Negotiator
View the documentOverview
View the document7.1 Warm-up exercise: what kind of negotiator are you?
View the document7.2 Trainer presentation
View the document7.3 Role-play/case-study: the bulldozer disagreement
View the document7.4 Exercise: the language of negotiation
View the document7.5 Role-play/case-study: hawker/council confrontation
View the document7.6 Skill transfer exercise

7.1 Warm-up exercise: what kind of negotiator are you?

Objective

Time required: 45 minutes

Objective

This exercise is to help participants recall and share experiences with negotiation.

Process

Ask participants to think about some personal experiences they have had with negotiating. Suggest that they ask themselves some questions about each experience using the questions listed on the next page or other questions that may occur to them.

After giving participants a few minutes to read and answer the questions, divide them into small groups of about five people. Give them about 30 minutes for the discussion.

When the small groups reconvene, ask for any patterns or insights that surfaced during the discussions.

1. Have you ever...

· Bargained with a boss for a raise in pay, a better office location, or other improvements in working conditions?

· Gone over someone's head or by-passed normal channels to get reservations for a concert or play, tickets for an athletic event, or improved seating on an airplane or train?

· Pressed for more information when listening to a sales presentation?

· Hesitated to ask questions because you did not want to be seen as uninformed?

· In a personal relationship, tolerated abusive behaviour from another person because you:

- felt uncomfortable confronting the person,

- felt you might not be able to express yourself properly, or

- didn't want to hurt the other person's feelings even though that persons actions were hurting you?

2. Select one of the questions that you answered yes and answer the following questions about it.

What was the situation?

______________________________________________________
______________________________________________________

What do your responses to the situation say about you as a negotiator?

______________________________________________________
______________________________________________________

How would you describe your relationship with the other person following the situation?

______________________________________________________
______________________________________________________