![]() | Handbook for Emergencies - Second Edition (UNHCR, 1999, 414 p.) |
![]() | ![]() | (introduction...) |
![]() | ![]() | Using the Handbook |
![]() | ![]() | Introduction |
![]() | ![]() | Abbreviations |
![]() | ![]() | UNHCR's Mission Statement |
![]() | ![]() | 1. Aim and Principles of Response |
![]() | ![]() | (introduction...) |
![]() | ![]() | Definition and Aim |
![]() | ![]() | Responsibilities |
![]() | ![]() | Principles of Response |
![]() | ![]() | 2. Protection |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Protection in Emergencies |
![]() | ![]() | Initial Actions |
![]() | ![]() | Physical Safety of Refugees |
![]() | ![]() | Emergencies as a Result of Changes in Government Policy |
![]() | ![]() | Other Persons of Concern to UNHCR |
![]() | ![]() | Durable Solutions |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 3. Emergency Management |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | The Key Emergency Management Functions |
![]() | ![]() | Stages in Refugee Emergency Operations |
![]() | ![]() | Key References |
![]() | ![]() | 4. Contingency Planning |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Planning as a Process |
![]() | ![]() | Contingency Planning Tasks |
![]() | ![]() | Characteristics of a Good Plan |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 5. Initial Assessment, Immediate Response |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Organizing the Assessment |
![]() | ![]() | Immediate Response |
![]() | ![]() | Protection and Material Assistance |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 6. Operations Planning |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Operations Planning Tasks |
![]() | ![]() | Allocation of Responsibilities |
![]() | ![]() | Annexes |
![]() | ![]() | 7. Coordination and Site Level Organization |
![]() | ![]() | (introduction...) |
![]() | ![]() | Coordination |
![]() | ![]() | Organization at the Site Level |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 8. Implementing Arrangements |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Implementing Arrangements |
![]() | ![]() | Implementing Procedures |
![]() | ![]() | Monitoring, Reporting and Evaluation |
![]() | ![]() | Special Considerations |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 9. External Relations |
![]() | ![]() | (introduction...) |
![]() | ![]() | Relations with Government and Diplomatic Corps |
![]() | ![]() | Relations with the Media |
![]() | ![]() | Funding and Donor Relations |
![]() | ![]() | Formal Written Communications |
![]() | ![]() | Annexes |
![]() | ![]() | 10. Community Services and Education |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Organizing Community Services |
![]() | ![]() | Human Resources |
![]() | ![]() | Family Tracing and Reunification |
![]() | ![]() | Groups at Risk and Vulnerable Groups |
![]() | ![]() | Education |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 11. Population Estimation and Registration |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Population Estimates |
![]() | ![]() | Registration |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 12. Site Selection, Planning and Shelter |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Organization of Response |
![]() | ![]() | Criteria for Site Selection |
![]() | ![]() | Site Planning: General Considerations |
![]() | ![]() | Site Planning: Specific Infrastructure |
![]() | ![]() | Shelter |
![]() | ![]() | Reception and Transit Camps |
![]() | ![]() | Public Buildings and Communal Facilities |
![]() | ![]() | 13. Commodity Distribution |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | When to start distribution |
![]() | ![]() | Choosing a Commodity Distribution System |
![]() | ![]() | Components of Distribution Systems |
![]() | ![]() | The Role of Refugee Women |
![]() | ![]() | Monitoring |
![]() | ![]() | Key References |
![]() | ![]() | 14. Health |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Health Assessment, Planning, Monitoring and Surveillance |
![]() | ![]() | Main Health Programmes |
![]() | ![]() | Organization of Refugee Health Care |
![]() | ![]() | Human Resources and Coordination |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 15. Food and Nutrition |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Organization of Food Support |
![]() | ![]() | Nutritional Assessments |
![]() | ![]() | General Feeding Programme |
![]() | ![]() | Selective Feeding Programmes |
![]() | ![]() | Infant Feeding and use of Milk Products |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 16. Water |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Assessment and Organization |
![]() | ![]() | The Need |
![]() | ![]() | Immediate Response |
![]() | ![]() | Water Supply Systems |
![]() | ![]() | Water Sources |
![]() | ![]() | Pumping Equipment |
![]() | ![]() | Treatment |
![]() | ![]() | Storage |
![]() | ![]() | Distribution |
![]() | ![]() | Key References |
![]() | ![]() | 17. Environmental Sanitation |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Basic Principles And Standards |
![]() | ![]() | Human Resources And Organization |
![]() | ![]() | Human Excretia Disposal |
![]() | ![]() | Solid Wastes |
![]() | ![]() | Wastewater |
![]() | ![]() | Pest and Vector Control |
![]() | ![]() | General Hygiene |
![]() | ![]() | Disposal Of The Dead |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | Annexes |
![]() | ![]() | 18. Supplies and Transport |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Organization of the Supply Chain |
![]() | ![]() | Supplies |
![]() | ![]() | Transport |
![]() | ![]() | Reception of Goods |
![]() | ![]() | Storage |
![]() | ![]() | Stock Management |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 19. Voluntary Repatriation |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | UNHCR's Role in Voluntary Repatriation |
![]() | ![]() | Conditions For a Voluntary Repatriation |
![]() | ![]() | On Route |
![]() | ![]() | On Arrival in Country of Origin |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 20. Administration, Staffing and Finance |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Emergency Staffing |
![]() | ![]() | Budget and Finance |
![]() | ![]() | Non-Expendable Property and Office Supplies |
![]() | ![]() | Office Premises |
![]() | ![]() | Official Transport |
![]() | ![]() | Office Organization |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 21. Communications |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Communications Management |
![]() | ![]() | Telecommunications |
![]() | ![]() | UNHCR Telecommunications Network Field Preparations |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 22. Coping with Stress |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Identifying Stress Symptoms |
![]() | ![]() | Techniques for dealing with Stress |
![]() | ![]() | Key References |
![]() | ![]() | 23. Staff Safety |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | The UN Security System |
![]() | ![]() | Essential Plans |
![]() | ![]() | Security |
![]() | ![]() | Security Management |
![]() | ![]() | Key References |
![]() | ![]() | 24. Working with the Military |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Categories of Military Forces |
![]() | ![]() | Possible Roles of Military Forces in Humanitarian Operations |
![]() | ![]() | Coordination Between Military Forces and Civilian Agencies |
![]() | ![]() | Key References |
![]() | ![]() | Appendix 1 - Catalogue of Emergency Response Resources |
![]() | ![]() | Appendix 2 - Toolbox |
![]() | ![]() | Appendix 3 - Memoranda |
![]() | ![]() | Appendix 4 - Glossary |
1. UN system-wide arrangements are described in detail in the UN Field Security Handbook (see references) and outlined here.
UN organizations have agreed to system-wide arrangements for the safety of UN staff and property in the field. |
The UN Security Co-ordinator (UNSECOORD), based in New York, acts on behalf of the Secretary-General to ensure a coherent response by the UN to any security situation. UNSECOORD produces monthly publications on security conditions on a country by country basis. In addition, the Field Safety Section at Headquarters can provide country specific information and advice.
2.
The primary responsibility for the security and protection of staff members rests with the host government. |
This responsibility arises from every government's inherent role of maintaining law and order within its jurisdiction.
3. UNHCR and other UN organizations may lend assistance, when possible and to the extent feasible, to protect other people such as staff of NGOs working in co-operation with them. UNHCR has no legal obligation towards others working with refugees.
4. In each country, a senior UN official called the Designated Official (DO) is the person in charge of the security management arrangements of the UN system. The DO is accountable to the Secretary-General through UNSECOORD for the safety of UN personnel.
5. The principle responsibilities of the DO include:
Liaising with host government officials on security matters;
Arranging a security plan for the area and including provision for relocation of National staff and evacuation of International staff;
Informing the Secretary-General (through UNSECOORD) of all developments which may have a bearing on the safety of staff members;
Carrying out relocation or evacuation where a breakdown in communication makes it impossible to receive the Secretary-General's prior approval;
Forming a Security Management Team (SMT);
Informing the senior official of each UN organization of all security measures.
6. The DO will form an SMT, the function of which will be to advise him or her on security matters. The SMT is normally composed of: the DO; field security officers; a medical officer; an internationally recruited staff member familiar with local conditions and languages; a staff member with a legal background and any agency staff who by training, background or experience will contribute to the team.
7. In large countries with regions separated from country headquarters in terms of distance and exposure to emergencies, a UN staff member may be designated as the Area Security Co-ordinator (ASC). The ASC acts on the DO's behalf and will normally have responsibilities for staff safety similar to those of the DO, but within that region of the country. UNHCR may be requested by the DO to undertake this role.
8. The ASC (or DO where there is no ASC for the region) will appoint security wardens who will have responsibility for security within particular predetermined zones. A separate warden system for nationally recruited and internationally recruited staff may be required. The warden system should include all humanitarian agencies.
9. The primary tool for security preparedness is the security plan, which is the key feature of the UN security system.