Cover Image
close this bookEmergency Information Management and Telecommunications - 1st Edition (Department of Humanitarian Affairs/United Nations Disaster Relief Office - Disaster Management Training Programme - United Nations Development Programme , 1997, 62 p.)
close this folderPart 3: Setting up the systems
View the document(introduction...)
View the documentEmergency information management tasks and issues
View the documentEmergency telecommunications tasks and issues



This part of the module is designed to enhance your understanding of:

· the tasks which emergency managers must undertake in establishing an emergency information management system

· the tasks which emergency managers must undertake in establishing an emergency telecommunications capacity

· the hardware, software (system), and personnel issues which confront emergency managers in establishing emergency information management and telecommunications systems

With the apparent increase in the number and complexity of emergency situations worldwide, emergency response organizations must be able to show great flexibility in their capacity and willingness to set up functioning systems on what may often be a moment’s notice. Such a capacity requires a keen understanding of the organization’s internal systems as well as the tasks required to get those systems functioning quickly, and often under hostile conditions.

This part of the module, organized into two sets of tasks, is intended to provide emergency managers with an overview of what is required to establish (1) emergency information management systems and (2) emergency telecommunications systems. Each set of tasks is further divided into those tasks which should, if possible, be considered prior to the onset of emergency conditions and those which must be considered with the actual onset. A table outlines the various “hardware”, “software”, and “personnel” issues which managers may find useful in planning and/or implementing each task:

· hardware - equipment, infrastructure, and other physical/material issues
· software - policies, procedures, regulations, and other systems design issues
· personnel - staff, training, and other human resource issues

Note: Learners are encouraged first to read down through the numbered list of tasks (ie, the left column of each table) to get an overview of the types of tasks that emergency managers must consider in establishing these systems. Further detail can then be obtained by studying the other three columns.