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close this bookHundred Tips for a Better Management (Aga Khan Foundation, 1993, 70 p.)
close this folderCommunicating with your staff
View the documentThe most important words
View the document56. To be successful, get out with the workers and pick up information
View the document57. Refuse not to be informed
View the document58. The right hand must know what the left is doing

The most important words

The five most important words are:

I am proud of you

The four most important words are:

What is your opinion?

The three most important words are:

If you please

The two most important words are:

Thank you

The one most important word is:

You

(Anonymous)