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close this bookEmergency Information Management and Telecommunications - Trainer's Guide - 1st Edition (Disaster Management Training Programme, 78 p.)
View the documentIntroduction
View the documentPreparation
View the documentDelivery
Open this folder and view contentsWELCOME AND INTRODUCTION (15 minutes)
Open this folder and view contentsPART 1: EMERGENCY INFORMATION MANAGEMENT SYSTEMS (2 hours)
Open this folder and view contentsPART 2: EMERGENCY TELECOMMUNICATIONS (1 hour and 30 minutes)
Open this folder and view contentsPART 3 (optional): SETTING UP THE SYSTEMS (1 hour 30 min. to 2 hours)
View the documentWRAP-UP (15 minutes)


Review the materials

Careful preparation is the key to any successful presentation. If you are familiar with your audience, it is important to tailor the material presented to relate to their experience. Look over all of the material available, then select those materials suitable to the time constraints of the training session and the needs of the participants. Try to augment the materials with items that are "closer to home" for the audience. Related articles from local newspapers and magazines can strengthen the points being made and increase their relevance for individual participants.

In spite of your best efforts to keep on track, the discussion of coordination of the various organizations represented by your workshop group may go far afield from the material presented. This is not necessarily a problem since it indicates real interest in the topic. It will be up to you to decide if the material being covered is of value to the group. Time is always short and should be used to the best advantage of all concerned. To make these decisions, you will have to be familiar enough with the material to know which parts can be left out or covered very quickly with your particular audience.

Make workshop site arrangements

The physical environment of the training can either strengthen or weaken your presentation. When properly attended to, small matters of detail can make a training session run smoothly. The following are a few of these "small matters" which should not be overlooked:

· Secure meeting room space that includes a main meeting room that will be large enough for plenary sessions as well as provide adequate space for small group sessions.

· Look over the central meeting space and be aware of window and door locations, especially considering room temperature and ventilation.

· Identify the location of electrical outlets.

· Decide on a room set-up arrangement that best facilitates presentation and discussion.

· Arrange the screen and projector to allow for exit and entry from the room without disruption of the session.

· Test equipment before setting up for the presentation.

· Set up stands and flip charts in each of the small group breakout areas that will be utilized.

Gather and prepare materials

· If you intend to use a flip chart for presentations or group exercises, be sure to have an adequate supply of stands, paper and markers. Make sure markers are in good working order and that each stand is stable.

· Bring tape and pins if you need to attach sheets to a wall.

· Make sure you have a blackboard and chalk or appropriate markers for white board if you do not intend to use a flip chart for plenary sessions.

· Make sure you have a screen and overhead projector available with extra light bulbs and extension cords if they are necessary.

· Bring name tags for all participants, sufficient copies of handouts you intend to use, paper and pencils.

Audiovisual aids

Audiovisual aids can greatly enhance your presentation. To be effective they must:

· clearly illustrate the topic at hand
· hold the attention of the participants
· focus attention on the essential points
· reinforce the message that the presenter is trying to get across

This guide includes a complete set of overheads which can be used to present the topic. You can add or delete from this collection of overheads as you see fit. Clear acetate sheets and colored felt-tip markers will allow you to highlight areas on the overheads provided or to create instant overheads as needs arise. If you are going to rely on the overhead projector for your presentation you should:

· clean the lens and surface in advance
· set up the projector and screen in advance and test overheads for clarity and size
· set up the screen as high as possible and at an angle to the wall
· face your audience, not the screen; use a ruler or pointer to direct attention to the appropriate points
· turn off the machine when not in use

Background on adult learning

The participants in this training session are your colleagues and you have much to learn from each other. Just as you bring knowledge and expertise, they too bring many life and work experiences that may provide helpful examples and insightful perspectives to the workshop materials. The more traditional didactic manner of education will not always be the best method to use. Consider the following points as you plan your presentation:

· Participants will learn the material better if they can relate it to personal experience.

· As your colleagues, the participants will be more interested in the session if they can actively participate rather than simply listen.

· As adults, the participants are responsible for their own learning and should be encouraged to ask questions that will provide them with what they really need to know.

· Define the learning objectives at the outset of the session.

· Be flexible, but remember to cover the main points of the session.

· Remember that people vary in their preferred styles and methods for learning. Mixing educational formats and activities is more likely to meet the diverse needs of participants.

Facilitating groups

Dividing participants into small groups introduces diversity into the training process, facilitates the development of relationships among participants and creates opportunities for them to learn from each other. The process of utilizing small group breakout sessions requires the leader to provide clear instructions regarding small group tasks and to frequently check on their progress as they are meeting. The small group exercises suggested in this training module estimate the amount of time required for groups to consider the topic or issue they are to address. When small groups report back, the best practice is to ask for one example or one point from each group rather than a full report of their discussion. Without guidance and some limits on reports, the process can be time consuming and reporting back can become tedious and repetitious. It is, therefore, important to monitor the effectiveness of this process and not over utilize it.

Materials you will need

This trainer's guide, based on material in the Emergency Information Management and Telecommunications module, provides you with summary information, overheads, exercises and summary information to enrich your teaching. Some additional items that you may want to have on hand include:

· Copies of the Emergency Information Management and Telecommunications module for each participant.

· Copies of other documents that you may have, e.g. news articles, case studies of current information management or telecommunications issues, or other more general information on these topics, such as:

· Cate, Fred H. Communications and Disaster Mitigation, Information Paper No. 2 for the 1995 meeting of the UN Scientific and Technical Committee.

· DHA Orientation Handbook on Complex Emergencies, New York United Nations Department of Humanitarian Affairs, draft 1996.

· Field Operations Guide for Disaster Assessment and Response, Office of Foreign Disaster Assistance, Bureau for Humanitarian Response, USAID, Washington, DC.

· International Disaster Telecommunications: Harnessing the Power of Telecommunications to Avert Disaster and Save Lives, edited by Fred H. Cate, with a foreword by ITU Secretary-General Dr. Pekka Tarjanne.

· Tampere Declaration, Conference on Disaster Telecommunications held at Tampere, Finland, from 20-22 May 1991.

· Wood, Mark. Disaster Communications, The Disaster Relief Communications Foundation, 1996.

· Zimmerman, Hans. Emergency Telecommunications for Humanitarian Aid, Speakers Paper, World Telecommunication Forum, Strategies Summit, Telecom 95, Geneva, 1995.

· Zimmerman, Hans. The Use of Satellite Telecommunications in Disaster Relief Operations, Acta Astronautica, Vol. 37, pp. 437-446,1995.

Setting the workshop schedule

Half-day schedule: The main two sessions (Parts 1 and 2) are designed to run for a half day, ie, about four hours and fifteen minutes. For example, if the day begins at 08:30, these sessions can be finished by 12:45 (including a 30 minute break between the two sessions.

Three-quarters day schedule: An optional third session (Part 3) is included. This session consists of an in-depth small group exercise which can run from 90 to 120 minutes. Inclusion of this optional session will increase the total workshop time to about 3/4 of a day.

One-to -two day schedule: Facilitators wishing to increase the time allotted to Emergency Information Management and Telecommunications to one or two full days can do so by drawing upon any of the "Q & A" or "Zenon Case Study" exercises which can be found throughout the training module.