Hundred Tips for a Better Management (Aga Khan Foundation, 1993, 70 p.): Listening

Hundred Tips for a Better Management (Aga Khan Foundation, 1993, 70 p.)

Listening

		(introduction...)
		59. Communicate effectively to increase efficiency
		60. If you don't give people information, they'll make up something to fill the void
		61. Be accessible. Eat lunch!
		62. Inform - keep informed - use information
		63. Listen to what is not being said
		64. Learn to pay attention
		65. Learn how to interpret body language