 | | Introduction |
 | | Preparation |
 | | Delivery |
 | | WELCOME AND INTRODUCTION (15 minutes) |
 | | PART 1: EMERGENCY INFORMATION MANAGEMENT SYSTEMS (2 hours) |
 | | PART 2: EMERGENCY TELECOMMUNICATIONS (1 hour and 30 minutes) |
 | | PART 3 (optional): SETTING UP THE SYSTEMS (1 hour 30 min. to 2 hours) |
 | | WRAP-UP (15 minutes) |