Expanding Access to Science and Technology (UNU, 1994, 462 pages): Session 4: Intelligent access to information: Part 1: Human-centred design of information systems: Abstract

Expanding Access to Science and Technology (UNU, 1994, 462 pages)

Session 4: Intelligent access to information: Part 1

Human-centred design of information systems

		(introductory text...)
		Abstract
		1. Introduction
		2. Human-centred design
		3. Applications
		4. Lessons learned
		5. Conclusions
		References

Abstract

The design of information systems is considered in terms of the viability, acceptability, and validity of the information support provided. These issues are discussed in the context of several examples, including systems for bibliographic information retrieval, aircraft operations, maintenance information, sales transaction support, and design information. A variety of "lessons learned" that illustrate the impact of adopting a human-centred approach to designing information systems is summarized.