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close this bookLeadership and Influence - Student Manual (FEMA-EMI, 1991, 208 p.)
close this folderLESSON PLANS
View the documentUnit I Introduction
View the documentUnit II Personal Values
View the documentUnit III Personal Styles
View the documentUnit IV Conflict Management Styles
View the documentUnit V The Impact of Different Influence Styles
View the documentUnit VI Exercising Leadership
View the documentUnit VII Exercising Power
View the documentUnit VIII Motivation
View the documentUnit IX Group Dynamics
View the documentUnit X Tying the Concepts Together: Course Integration & Application
View the documentUnit XI Presentation of Influence Plans
View the documentUnit XII Conclusion
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Unit IX Group Dynamics

NOTE-TAKING GUIDE & ACTIVITY WORKSHEETS

OBJECTIVES

At the conclusion of this unit, the participant will be able to:

1. Analyze group interactions to determine the behaviors that occur as people relate among and between themselves to accomplish a task;

2. List the productive and non-productive behaviors exhibited by the group; and

3. Relate the behaviors of individuals in the group to the concepts discussed so far in the course.

GROUP PROCESS OBSERVATION CHECKLIST

DIRECTIONS

Review the following definitions of effective and ineffective behaviors on the next three pages before observing the small group. Then read the questions on the other group dynamics issues.

Observe the group in progress and check off examples of the listed behaviors, as appropriate.

Make brief, descriptive notes about particularly effective and ineffective behaviors so that you can discuss them with the class later.

EFFECTIVE WORK GROUP BEHAVIORS

Work or Task Behaviors

Frequency/Description

Initiating: Proposing goals or actions, defining problems, suggesting procedures.


Information Giving: Offering facts, giving opinions.


Checking for Meaning: "Is this what you mean?" "Are you implying that...?"


Clarifying: Interpreting ideas or suggestions, defining terms, clarifying issues before the group.


Summarizing: Pulling together related ideas, restating suggestions, offering decisions or conclusions for the group to consider.


Reality Testing: Making a critical analysis of an idea, testing an idea against some data to see if the idea will work.


Group Maintenance Behaviors

Frequency/Description

Harmonizing: Attempting to reconcile disagreements, reducing tension, getting people to explore differences.


Gate Keeping: Helping to keep communication channels open, facilitating the participation of others, suggesting procedures that permit sharing ideas.


Consensus Testing: Checking to see if a group is nearing a decision, sending up a trial balloon to test a possible conclusion.


Encouraging: Being friendly, warm, and responsive to others; indicating by facial expressions or remarks the acceptance of others' contributions.


Compromising: Offering an alternative that yields status, admitting error, modifying in interest of group cohesion or progress.



INEFFECTIVE WORK GROUP BEHAVIORS

Behaviors

Frequency/Description

Aggressive Behavior: Deflating others' status, attacking the group or its values, joking in a barbed or semi-concealed way.


Blocking Behavior: Disagreeing and opposing beyond "reason," resisting stubbornly the group's wish (for personally oriented reasons), using a hidden agenda to thwart the progress of the group.


Dominating Behavior: Asserting authority or superiority to manipulate the group or certain members, interrupting contributing of others, controlling by means of flattery or other forms of patronizing behavior.


Playboy Behavior: Displaying, in "playboy" fashion, one's lack of involvement; "abandoning" the group while remaining physically with it; seeking recognition in ways not relevant to the group task.


Avoidance Behavior: Pursuing special interests not related to the task, dodging the subject to avoid commitment, preventing the group from facing controversy.


OTHER GROUP DYNAMICS ISSUES

1. Does any one person initiate communication more than the others?
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2. Does any one person lead the group more than the others?
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3. Does the leadership function rotate? If so, how?
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INDIVIDUAL STYLES OBSERVATION CHECKLIST

DIRECTIONS

Review the questions on this and the next page before observing members of the small group. Observe the group in progress and make notes regarding the behaviors of individuals in response to the following questions:

1. What were the values demonstrated by members of the group?
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2. Was the personal style of any of the group members obvious?
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3. Did any conflicts arise between individuals? If so, describe the conflict management style used. ______________________________________________________________________________
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4. Was the use of any particular influence style or styles evident? In what situation?
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5. If one person leads the group, which of the four leadership styles did he or she use most often?
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6. What power base(s) was used by an individual in the group? Did it seem effective?
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7. Did any of the individuals use motivational techniques with any other group members. What needs were they helping the others meet?
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List some important factors to remember when working with a group:
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Summary: