|Violence at Work - Second Edition (ILO, 2000, 192 p.)|
|PART I: UNDERSTANDING VIOLENCE AT WORK|
|Chapter 3. Explanations|
The need for remedial action applies not only to workplace violence involving fellow workers, but to all forms of this extremely perplexing, pervasive and pressing problem. The various forms that this remedial action either can or should take is the subject matter for discussion in Part II of this report.