Violence at Work - Second Edition (ILO, 2000, 192 p.): PART I: UNDERSTANDING VIOLENCE AT WORK: Chapter 3. Explanations: Towards finding responses

Violence at Work - Second Edition (ILO, 2000, 192 p.)

PART I: UNDERSTANDING VIOLENCE AT WORK

Chapter 3. Explanations

		(introduction...)
		Complex causes, complex solutions
		Factors leading to violence
		Individual behaviour and workplace violence
		Interactive model and explanation
		Perpetrators
		Victims
		Environment
		Situations at risk
		Outcome
		Towards finding responses

Towards finding responses

The need for remedial action applies not only to workplace violence involving fellow workers, but to all forms of this extremely perplexing, pervasive and pressing problem. The various forms that this remedial action either can or should take is the subject matter for discussion in Part II of this report.