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close this bookBusiness Management (Improve Your Construction Business 3) - Workbook (ILO, 1996, 146 p.)
close this folderPART B - MANAGING YOUR BUSINESS
close this folder12. COMPANY RECORDS
View the documentQuick reference
View the documentPart 1 - Questions
View the documentPart 2 - Business practice
View the documentPart 3 - Action programme

Part 3 - Action programme

HOW TO CONSTRUCT YOUR ACTION PROGRAMME

Part 1 and Part 2 should have helped you to understand your strengths and weaknesses. The general questions in Part 1 are a good guide to this, so look back and count the number of times you answered “yes” or “no” to the ten questions.

The more “yes” answers, the more likely it is that your business will do well. The “no” answers may be problem or opportunity areas for your business. Choose the one which is most important for your business now. This is the sensible way to improve your business. Take the most urgent problem first. Do not try to solve everything at once.

Write the problem or opportunity into the action programme below, as in the example. Then fill in What must be done, By whom? and By when? in order to make sure things improve. Finally, go back to your business and carry out the action programme.

Problem

What must be done

By whom?

By when?

I could not find a letter from the consultant confirming a variation order which is now disputed






Improve filing routines so that all important documents are filed immediately after they have been dealt with. Where copies are required on site, the original versions will be filed in the office

Self

Site staff

Office staff

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