How to Select and Use Consultants - A Client's Guide (ILO, 1993, 220 p.): (introduction...)

How to Select and Use Consultants - A Client's Guide (ILO, 1993, 220 p.)

(introduction...)

Management Development Series

Introduction

Chapter 1. On consulting and consultants

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1.1. What can management consultants do for you?

1.2. What happens during a consulting assignment?

1.3. The market for management consulting services

1.4. Management consulting and the world of the professions

1.5. Professional standards

Chapter 2. On deciding that you need a consultant

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2.1. Problem identification

2.2. Why use a consultant?

2.3. What sort of consulting assignment?

Chapter 3. On criteria and methods of consultant selection

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3.1. What are you selecting?

3.2. Consultant selection criteria

3.3. The impact of marketing of consulting services

3.4. General sources of information on consulting and consultants

3.5. Gathering and using information on individual consultants

Chapter 4. On consultant selection procedures

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4.1. A typical procedure

4.2. Special variants of the selection procedure

4.3. Problems with formal selection procedures

Chapter 5. On consulting fees

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5.1. How consultants calculate fees

5.2. Information on fee levels

5.3. Fee-setting practices

5.4. Billing and payment schedules

5.5. Guarantees, bonds and retentions

Chapter 6. On consulting contracts

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6.1. Forms of contract

6.2. Drafting a contract

6.3. Flexibility in consulting contracts

6.4. International contract outline with a commentary

Chapter 7. On working with a consultant

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7.1. Organizing for the consultancy

7.2. Introducing and briefing the consultant

7.3. Working together

7.4. Learning from the consultant

7.5. Reporting during the assignment

7.6. Monitoring the assignment

Chapter 8. On winding up a consulting assignment

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8.1. When to terminate the assignment?

8.2. Evaluating the assignment

8.3. Final reporting

8.4. Closing steps and measures

8.5. Towards a long-term relationship

Chapter 9. On becoming a competent user of consulting services

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9.1. Understanding what consulting is about

9.2. Choosing the best consultant

9.3. Being your consultant's active partner

9.4. Pursuing clear objectives

9.5. Learning from every assignment

9.6. Aiming at the highest professional standards

9.7. Cultivating and diversifying your sources of expertise

9.8. Defining your organizational policy for choosing and using consultants

Appendices

Appendix 1. Useful addresses

Appendix 2. Useful information sources on management consulting

Appendix 3. The 24 largest international management consulting firms

Other ILO publications

Back cover

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Management Development Series No. 31

Milan Kubr

International Labour Office Geneva

Publications of the International Labour Office enjoy copyright under Protocol 2 of the Universal Copyright Convention. Nevertheless, short excerpts from them may be reproduced without authorization, on condition that the source is indicated. For rights of reproduction or translation, application should be made to the Publications Branch (Rights and Permissions), International Labour Office, CH-1211 Geneva 22, Switzerland. The International Labour Office welcomes such applications.

Kubr, M.
How to select and use consultants. A client's guide
Geneva, International Labour Office, 1993 (Management Development Series, No. 31)

/Management development/,/Guide/,/Management consultancy/,/Management consultant/,/Selection/. 12.04.1
ISBN 92-2-108517-1
ISSN 0074-6703

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