International Best Practice in Micro and Small Enterprise Development - Working Paper 2 - Micro and Small Enterprise Development and Poverty Alleviation in Thailand - Project ILO/UNDP: THA/99/003 (ILO-ISEP - ILO - UNDP, 2000, 80 p.)

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Forward

Preface

Acronyms

Executive summary

1. Introduction to business development services

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1.1 Guiding principles of best practice in BDS

2. Assessing business development services

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2.1 Indicators of good practice

2.2 Assessment of MSE needs

2.3 Assessing performance of BDS providers

3. Business development service instruments

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3.1 Training

3.2 Access to information

3.3 Technology development and transfer

3.4 Access to larger and more profitable markets

3.5 Consultancy and counselling services

4. Providing business development services

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4.1 Types of BDS organizations

4.2 Strengthening the capacity of service providers

4.3 Lessons learnt from international best practice

Annexes

Annex I: List of web sites

Annex II: Bibliography

Annex III: Recommendation No. 189 - Recommendation concerning General Conditions to Stimulate Job Creation in Small and Medium-sized Enterprises

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