|FCR: Fibre Concrete Roofing (SKAT, 1987, 185 p.)|
|7. Knowhow transfer|
Knowhow is available
- Knowhow for proper production and application of FCR elements is ready and available to potential users. But there exists a gap in the provision of knowhow and technical rationale representing the actual state-of-the-art to the practitioners.
- Most failures in FCR production and application so far were due to no or bad knowhow transfer and insufficient professional training.
- Since the technical rationale of FCR is still in a process of development, and marketing and management methods have to be improved also, the decision-makers and practitioners should be kept conversant with the most up-to-date data and facts.
Lack of continued support and education
- There exists a remarkable lack of continued support and service for FCR producers, and little ongoing professional education seems to exist. Continued knowhow transfer which transmits the actual results of research and technical rationale will be essential for the FCR producers mainly in the future. This will be the only way to avoid further discrimination against FCR technology caused by failures due to bad service and insufficient professional training.
- The dissemination of knowhow adapted to the local demands could be done through several regional FCR centres The role of such regional centres would be to:
- provide the FCR producers with planning help for the establishment of new production plants
- inform the producers of the findings of the FCR panel, mainly concerning the technical rationale, management and marketing
- help the producers with continued technical support and with troubleshooting if problems or mistakes occur
Production kit and decision making package
- A good FCR hardware kit must be accompanied by a well adapted knowhow transfer package ( and if possible professional training) if the FCR production is to be successful in the long run. This fact has not been taken into consideration sufficiently so far.
- The decision makers need better instruments which allow them to make their decision whether or not to adopt production of FCR in a specific case based on objective criteria. Within this report we include some aspects which can be of help for better decision making A complete decision making package should be prepared within the FCR follow-up study.
Knowhow transfer package
- There are different forms of FCR knowhow transfer. One has to choose the appropriate form for each specific case. The formulation of an easy-to-understand knowhow transfer package needs additional research data (technical rationale) and close collaboration with regional training centers.
- The most efficient training seems to be possible at regional training centers or on the job, but there appears to be a lack of qualified teachers and money available for knowhow transfer and professional training
Quality control by the market
- In many cases of the introduction of new products into new markets it is the dynamic (acceptance) of the market, which decides whether a product is appropriate for a given situation. With simple words, the producer has to improve the product if the market refuses it. Our analysis shows that the FCR technology does not (yet) fit into this self-control by the market, because of the following reasons:
- FCR elements should last for ten or more years. Instances of inferior quality causing reduced lifespan will tend to mislead the market into assuming properly made products to be less durable than they are.
- FCR is not yet a well understood common technology. Therefore failures because of inappropriate production or application may discredit the technology itself for the future.
- FCR is a roofing method which should not only serve the interest of individual manufacturers, but create additional jobs and save foreign exchange at the same time.
The language problem
Due to differences in materials, conditions, construction styles, competing materials, culture and economics between countries, manuals in the language of the target country need to be produced. Imported manuals are too foreign to be followed completely. They would necessarily generalize, leaving too much room for interpretation by the user.