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Training for Elected Leadership - The Councillor as Institution-builder (HABITAT, 1994, 23 p.)
Part I: Essay: Councillor as institution-builder
Definition
Summary
Reflection
Role negotiation: a tool for many tasks
Recognizing cultural differences
Role negotiation between council and staff
Other strategies to improve council staff performance
Evaluating the chief executive
Reflection
Organizational performance
Institution-building: this and much more
Reflection
Assessing the organization
The implementation gap
Transparency and accountability
Something called TQM
Reflection
Institution-building incentives
Conclusion
Key points
References