 | Organizational Performance and Change Management - Workshop Proceedings - October 1-3, 1997, Y.C. James Yen Center, International Institute of Rural Reconstruction (IIRR), Silang, Cavite, Philippines (IIRR, 1997, 242 pages) |
 |  | (introduction...) |
| | Acronyms |
| | Foreword |
|  | Organization of the workshop |
| | Background |
| | Schedule |
| | Overview |
| | The external context of NGDOs |
| | (introduction...) |
| | Globalization |
| | Fund sourcing outlook |
| | NGDO-foreign donor relations |
| | The domestic scene |
| | NGDO strategic responses |
| | Conclusion |
| | The internal impetus and imperatives for organizational performance and change management |
| | (introduction...) |
| | Elements of NGDO performance and change management |
| | Organizational diagnosis |
| | Change management interventions |
| | Conclusion |
| | Workshop 1 |
| | Critical factors and performance indicators |
| | (introduction...) |
| | Process |
| | Case 1: Sibol ng Agham at Teknolohiya (SIBAT) experience - Performance indicators |
| | (introduction...) |
| | SIBAT - the early years |
| | The network organization |
| | Description of experience |
| | What are performance indicators? |
| | What are the tools to ensure responsiveness in changing conditions? |
| | What are the key lessons and insights? |
| | Lessons in networking |
| | Case 2: The quest for a transformed organization - A review of factors in organizational performance in a christian development organization (World Vision, Incorporated) |
| | (introduction...) |
| | The world vision |
| | Finding a vision for an organization |
| | Assessing organizational performance |
| | Insights in assessing performance |
| | Challenges and issues that affect performance |
| | A final word |
| | Comments on the cases |
| | Workshop outputs |
| | Summary of discussions |
| | Workshop 2 |
| | Performance assessment frameworks, tools and techniques |
| | (introduction...) |
| | Process |
| | Case 3: Planning, monitoring and evaluation - The PhilDHRRA experience |
| | (introduction...) |
| | The change management experience |
| | Highlights |
| | Further learnings and insights |
| | Process |
| | Conclusion |
| | Note |
| | Case 4: MASAI: Experiences in developing and using organizational assessment tools |
| | (introduction...) |
| | Description of experience |
| | MASAI's evaluations |
| | The evaluation framework |
| | Content areas |
| | Methods and tools |
| | The evaluation process |
| | Outcomes or impact of the evaluations |
| | Lessons and insights |
| | Key insights |
| | When would the assessment of NGO performance be considered "successful"? |
| | Conclusion |
| | Notes |
| | Comments on the cases |
| | Workshop outputs |
| | (introduction...) |
| | Frameworks |
| | Tools |
| | Summary of discussions |
| | Workshop 3 |
| | Change management |
| | (introduction...) |
| | Process |
| | Case 5: Philippine business for social progress (PBSP): Organizational change management |
| | (introduction...) |
| | Triggering changes within to respond to external changes |
| | Developing a strategic masterplan |
| | Assessing the financial capability |
| | Sustainability plans |
| | Managing changes through an organizational development program |
| | Lessons in designing and implementing a change management program |
| | Key success factors |
| | Case 6: Pambansang Kilusan ng mga Samahang Magsasaka (PAKISAMA) - A case of PO autonomy |
| | (introduction...) |
| | Vision and mission |
| | Membership |
| | Major programs and services |
| | Linkages and networks |
| | Purpose of undertaking organizational development |
| | Description of experience |
| | Methods and tools used |
| | Lessons and insights |
| | Conditions for success (for the autonomy process) |
| | Conclusion |
| | Comments on the cases |
| | Workshop outputs |
| | Summary of discussions |
| | (introduction...) |
| | Planning and implementing change |
| | Workshop synthesis |
| | Workshop synthesis |
| | Commitments and action points |
| | (introduction...) |
| | Commitments |
| | Annexes |
| | Annex 1 - Directory of participants |
| | National NGOs |
| | Regional NGO |
| | International NGOs |
| | Organizing committee |
| | Annex 2 - Organizational capacity assessment tool1 |
| | (introduction...) |
| | Purpose |
| | Using the assessment tool |
| | Organizational capacity profile |
| | Organizational capacity assessment tool |
| | Annex 3: Reflections on Philippine NGO organizational performance and change management |
| | (introduction...) |
| | Objectives |
| | Impetus and imperatives for change management |
| | Elements of change management |
| | Organizational diagnosis |
| | Guidelines for internal organizational assessment |
| | Change management interventions |
| | Annex 4: Samples of indicators used by PhilDHRRA in its 1995-1996 social review |
| | Annex 5: Globalization: Dominant trends |
| | Economic |
| | Political |
| | Socio-cultural |
| | Environmental |
| | Global sources of NGDO Finance |
| | Official development assistance is declining |
| | Alternatives to traditional donor funding |
| | Advocacy shifts |
| | Existing mechanisms for direct NGO participation in governance |
| | Annex 6: Key points in the preliminary review of the literature |
| | Annex 7: References |
| | Management and production team |
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