87. Training isn't always the answer

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Know that lack of training is not the only reason people cannot do what they are supposed to do. Other reasons include: not having enough resources, unclear job descriptions, misunderstanding of tasks, lack of reward or promotion, and poor teamwork.

Before deciding to conduct a training programme, you should answer these questions:

1. Is there a work deficiency? For example, are there too few immunizations, no improvements in sanitation, or mistakes in record-keeping? test staff on what they already know and can do. Don' t waste time training people to do what they already can do do not train people for tasks that they will not be allowed to do

2. Can training improve this deficency? Will the staff member be able to do something better than if he or she were not trained.