|National Profiles in Technical and Vocational Education in Asia and the Pacific - Australia (ACEID, 1995, 20 p.)|
The Committee on TAFE and Training Statistics (COTTS) conducted a national client satisfaction survey to determine what students thought of TAFE. Over 25,000 questionnaires were analyzed. 67.1% of TAFE students were in paid work. The results show, quite unambiguously, that there is extremely high satisfaction with TAFE.
A five-point scale was used for most questions (ranging from very good to very poor). Only 4.4% of students rated the ability of TAFE lecturers to relate to students as poor or very poor. 74.6% rated the lecturers very good or good.
Similar results were obtained for the amount of contact with the lecturer. 88.6% of students rated their lecturers knowledge of course content as very good or good. Teaching skills also rated very highly.
The course content, length, balance of theory and practice, lesson notes, assessments, equipment and teaching rooms were all highly rated. Only 6.6% were dissatisfied with the time and day on which classes were offered.
Although certainly not poor, the least high responses were for student services. Only 36.1% thought information provided about employment was good or very good. 86.5% thought that the cost of their course was reasonable.
The reasons for doing their courses are interesting. 26% did the course to get a job; 12% to get a better job or promotion; 16% for additional skills; and 12% as a requirement for their present job. 12% did their course to start a new career; 6% to get into another course; 15% for personal development and 5% for interest.
The survey showed that TAFE is achieving its equity aims. 7.8% of students were sole supporting parents (10.2% females and 5.1% males). 13% of all students did not have English as their first language; 2.8% were physically disabled; and 1.4% were of Aboriginal or Torres Strait Island descent.