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close this bookHundred Tips for a Better Management (Aga Khan Foundation, 1993, 70 p.)
close this folderCriticising performance
View the document83. Don't be afraid to offend; just don't be offensive in your approach69
View the document84. Take care of mistakes when they are small; do not allow them to grow, they will get more complicated
View the document85. How to handle anger70
View the document86. How to manage conflict71