 | | (introduction...) |
| | 87. Training isn't always the answer72 |
| | 88. Determine where you are going before training your people to get there73 |
| | 89. Do your staff need training? To find out, ask74 |
| | 90. Get the best training for your organisation75 |
| | 91. Cultivate those who can teach you (Baltasar Gracian, Priest and writer 1601-1658) |
| | 92. Continue learning by teaching others |
| | 93. Help people work smarter. Schedule ''Knowledge Circles''76 |
