Re: [greenstone-users] More detail on green stone software

From Stefan Boddie
DateFri, 18 Apr 2003 10:59:10 +1200
Subject Re: [greenstone-users] More detail on green stone software
In-Reply-To (Pine-SGI-4-10-10304160827250-275100-100000-alexia-lis-uiuc-edu)
Hi Karen,

> http://www.greenstone.org/english/support.html doesn't seem to work.
> Varinia Godoy (a new user here) submitted a question weeks ago about
> password protecting a collection and never got a response.
>

The support form actually gets sent to me. It works ok as I
get plenty of mail from it but from a quick look back I
can't find anything from Varinia Godoy. Perhaps I lost it,
perhaps it lost itself before getting here. Don't know,
sorry about that.

I answer requests to the support form as quickly as I can
but I do have other priorities so it sometimes takes up to a
week to get a response. This may change in the future as we
have plans to share out responsibility for this service
rather than having it all done by me. Even so, the preferred
place to ask for help is on one of the mailing lists, not
the support form.

Stefan.

> The documentation files now open quickly. I think we had network problems
> every time we tried to consult them before, so they never opened without
> choosing a mirror site, which was annoying.
>
> -karen medina
>
> On Wed, 16 Apr 2003, Katherine Don wrote:
>
>
>>hi
>>
>>I have put a link on the nzdl.org home page to the documentation page.
>>
>>Also, note that www.greenstone.org is the place
>>to go for manuals and other useful greenstone stuff. nzdl.org is simply a
>>demonstration of the greenstone software and various greenstone
>>collections.
>>From greenstone.org there is a docs button that links to the
>>documentation page.
>>
>>There's also a link to the archives collection under the section about
>>mailing lists on this page.
>>
>>cheers,
>>katherine
>>
>>
>>"Karen E. Medina" wrote:
>>
>> Can I suggest two things for the nzdl webpage?
>>
>> 1) make the Greenstone Archives slightly more noticeable. It
>> gets lost
>> amongst the other collections and people don't know that it
>> offers help. I
>> use the Archives (so I know it is there) yet I have troubles
>> finding
>> the link when I'm wanting to look up something.
>> http://www.nzdl.org/cgi-bin/library?a=p&p=about&c=gsarch
>>
>> 2) Please put a link to the documentation from the front
>> page. The
>> documentation (pdf files of Installer's guide/User's Guide/
>> and
>> Developer's Guide) is next to impossible to find. And not
>> easy to just
>> look at quickly. You have to choose a mirror from which to
>> download, when
>> all you really want is a simple glance at the plugin names.
>>
>> Thank you,
>> Karen Medina
>> University of Illinois
>>
>>
>>
>
>
> -Karen E. Medina
> kmedina@alexia.lis.uiuc.edu
>
> ---------------------------->>>>>***<<<<<----------------------------------
>
> And when you get the choice to sit it out or dance, I hope you dance.
>
>
>
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