Re: [greenstone-users] CGI error incomplete http headers on IIS6

From curtis.vonlintel@washburn.edu
DateWed, 04 Jul 2007 00:51:46 -0500
Subject Re: [greenstone-users] CGI error incomplete http headers on IIS6
In-Reply-To (468AC5AC-9050206-cs-waikato-ac-nz)
ah, thanks for the tip, learned something new.

Unfortunately the httperr log only has Timer_ConnectionIdle -. The
system, application, and security event logs have nothing. I found the
debugging_enabled variable in the gliserver.pl and changed that to 1 but
nothing new printed to screen. Is 1 the proper entry to turn on
debugging? Or a different way to turn on debugging in greenstone?

Thanks
Curtis

----- Original Message -----
From: Michael Dewsnip <mdewsnip@cs.waikato.ac.nz>
Date: Tuesday, July 3, 2007 4:55 pm
Subject: Re: [greenstone-users] CGI error incomplete http headers on IIS6
To: Curtis Von Lintel <curtis.vonlintel@washburn.edu>
Cc: greenstone-users@list.scms.waikato.ac.nz

> Hi Curtis,
>
> According to
>
http://blogs.msdn.com/david.wang/archive/2005/12/31/HOWTO_Basics of IIS6_Troubleshooting.aspx
> IIS has more than one log file... in any case, this page may help
> you to
> discover where the "real" error messages are going.
>
> Regards,
>
> Michael
>
>
>
> Curtis Von Lintel wrote:
> >
> > The log for IIS is set to log all data, but it does not reveal
> > anything interesting to me. The error log in greenstone only has
> > entries for writing to the main.cfg and the history.db. I am not
> aware> of another log file.
> >
> > The path in gliserver.pl is
> > #!E:/greenstone/bin/windows/perl/bin/perl.exe -w
> > I have also tried #!E:greenstonebinwindowsperlbinperl.exe -w
> > and #!E:\greenstone\bin\windows\perl\bin\perl.exe -w
> > and #!../bin/windows/perl/bin/perl.exe -w
> >
> > I have also disabled the ntfs security permissions for the web
> server> user and used an admin login and still receive the same error.
> >
> > Curtis
> >
> > Michael Dewsnip wrote:
> >> Hi Curtis,
> >>
> >> My guess would be that the gliserver.pl script is failing during
> >> loading because the Perl path at the top is incorrect or it's
> failing>> to load a required module. I don't know anything about
> IIS but I'd
> >> expect these errors to be written to an error log file
> somewhere. The
> >> web server log you include in your e-mail looks more like an access
> >> log -- is there another log for errors?
> >>
> >> I assume you have your reasons for using IIS, so I won't try to
> >> convince you to use Apache :-) However if you get desperate you
> could>> install this temporarily to work out what the problem is --
> any>> errors loading gliserver.pl will be written to Apache's
> error_log file.
> >>
> >> None of the remote Greenstone functionality (including the client
> >> version) will work without the gliserver.pl script running
> correctly>> (perhaps this needs to be made clearer in the
> documentation).>>
> >> Regards,
> >>
> >> Michael
> >> --
> >> DL Consulting
> >> Greenstone Digital Library and Digitisation Specialists
> >> contact@dlconsulting.com
> >> www.dlconsulting.com
> >>
> >>
> >>
> >>
> >>
> >> Curtis Von Lintel wrote:
> >>> We are currently working to install/configure gsdl's gli applet
> >>> version 2.73
> >>>
> >>> Accessing http://ourserver.domain/gsdl/cgi-bin/library.exe works
> >>> fine. We can add collections from the console, but have been
> unable>>> to get passed the
> >>> http://ourserver.domain/gsdl/cgi-bin/gliserver.pl?cmd=check-
> installation>>> when pursuing the applet.
> >>> We receive the error "CGI Error The specified CGI application
> >>> misbehaved by not returning a complete set of HTTP headers."
> >>>
> >>> I have reviewed the wiki and documentation multiple times. The
> only>>> difference between my installation an the instructions here
> >>>
>
<http://greenstonewiki.cs.waikato.ac.nz/wiki/index.php/Installing_Greenstone#How_do_I_use_Greenstone.27s_web_library_with_IIS.3F>,>>>
is on step 4 removing all extensions does not work. After removing
> >>> all the extensions, when I go back to check the extension they are
> >>> all back. Seems as though IIS6 doesn't want you to remove them
> all.>>> I even tried removing each one individually, but they can
> back from
> >>> that method as well. Didn't seem to matter as the library loads
> anyways.>>>
> >>> I found one posting on the mailing list suggesting to add "print
> >>> STDOUT "Status: 200 OK " ; " to the gliserver.pl at the end of the
> >>> get_script_options method. That had no affect for us. The
> posting is
> >>> here <http://tinyurl.com/2jvnla>.
> >>>
> >>> I have noticed that if I leave off the "%s" %s arguments the cgi
> >>> will be terminated by the server after a timeout period, and with
> >>> the arguments we have the CGI error. I have also tried with All
> >>> Unknown CGI Extensions prohibited and allowed, no difference.
> To me,
> >>> allowed seems like a terrible way to have to go.
> >>>
> >>> I have downloaded and attempted to use the client instead of the
> >>> applet. I receive the following three errors, after attempting
> to login:
> >>>
> >>> An error has occurred on the remote Greenstone server while
> >>> performing this operation:
> >>> Server returned HTTP response code: 502 for URL:
> >>> http://ourserver.domain/gsdl/cgi-bin/gliserver.pl?cmd=get-
>
script-options&script=classinfo.pl&xml=&language=en&listall&un=admin&pw=XXXX
> >>>
> >>> Unable to get the list of classifiers using classinfo.pl -listall
> >>>
> >>> An error has occurred on the remote Greenstone server while
> >>> performing this operation:
> >>> Server returned HTTP response code: 502 for URL:
> >>> http://ourserver.domain/gsdl/cgi-bin/gliserver.pl?cmd=get-
> script-options&script=pluginfo.pl&xml=&language=en&listall&un=admin&pw=XXX
> >>>
> >>> Unable to get the list of plugins using pluginfo.pl -listall
> >>>
> >>> Are there any Windows 2003 server admins out there that have
> >>> overcome this issue? Any suggestion anyone might have (other than
> >>> use nix) would be great.
> >>>
> >>> System specs per the troubleshooting section of the wiki
> >>> 1. Server OS Windows 2003 Enterprise SP1 IIS6
> >>> 2.Greenstone 2.73
> >>> 3.Server - Java SDK 1.4.2.15
> >>> 4.client OS Windows XP Pro SP2 -multiple systems
> >>> 5.have tried both client and applet versions of the GLI
> >>> 6.See above
> >>> 7.See above as well. web server log below
> >>> 2007-06-29 18:47:20 W3SVC782716 WEB1 xxx.xxx.x.xxx GET
> >>> /gsdl/cgi-bin/gliserver.pl
> >>> cmd=get-script-
>
options&script=classinfo.pl&xml=&language=en&listall&un=admin&pw=xxx>>>
80 - xxx.xxx.x.xxx HTTP/1.1 Java/1.5.0_08 - - ourhost.ourdomain.edu
> >>> 502 2 0 393 320 78
> >>> 2007-06-29 18:47:37 W3SVC782716 WEB1 xxx.xxx.x.xxx GET
> >>> /gsdl/cgi-bin/gliserver.pl
> >>> cmd=get-script-
> options&script=pluginfo.pl&xml=&language=en&listall&un=admin&pw=xxx>>>
80 - xxx.xxx.x.xxx HTTP/1.1 Java/1.5.0_08 - - ourhost.ourdomain.edu
> >>> 502 2 0 393 319 46
> >>> 2007-06-29 18:47:55 W3SVC782716 WEB1 xxx.xxx.x.xxx GET
> >>> /gsdl/cgi-bin/gliserver.pl
> >>> cmd=get-script-
>
options&script=classinfo.pl&xml=&language=en&listall&un=admin&pw=xxx>>>
80 - xxx.xxx.x.xxx HTTP/1.1 Java/1.5.0_08 - - ourhost.ourdomain.edu
> >>> 502 2 0 393 320 187
> >>> 2007-06-29 18:48:30 W3SVC782716 WEB1 xxx.xxx.x.xxx GET
> >>> /gsdl/cgi-bin/gliserver.pl
> >>> cmd=get-script-
> options&script=pluginfo.pl&xml=&language=en&listall&un=admin&pw=xxx>>>
80 - xxx.xxx.x.xxx HTTP/1.1 Java/1.5.0_08 - - ourhost.ourdomain.edu
> >>> 502 2 0 393 319 156
> >>> 2007-06-29 18:50:39 W3SVC782716 WEB1 xxx.xxx.x.xxx GET
> >>> /gsdl/cgi-bin/gliserver.pl
> >>> cmd=get-script-
>
options&script=classinfo.pl&xml=&language=en&listall&un=admin&pw=xxx>>>
80 - xxx.xxx.x.xxx HTTP/1.1 Java/1.5.0_08 - - ourhost.ourdomain.edu
> >>> 502 2 0 393 320 109
> >>> 2007-06-29 18:53:37 W3SVC782716 WEB1 xxx.xxx.x.xxx GET
> >>> /gsdl/cgi-bin/gliserver.pl
> >>> cmd=get-script-
> options&script=pluginfo.pl&xml=&language=en&listall&un=admin&pw=xxx>>>
80 - xxx.xxx.x.xxx HTTP/1.1 Java/1.5.0_08 - - ourhost.ourdomain.edu
> >>> 502 2 0 393 319 46
> >>>
> >>> Output from console for the GLI client version 2.72:
> >>>
> >>> Greenstone Librarian Interface (GLI)
> >>> Copyright (C) 2006, New Zealand Digital Library Project,
> University>>> Of Waikato
> >>> GLI comes with ABSOLUTELY NO WARRANTY; for details see LICENSE.txt
> >>> This is free software, and you are welcome to redistribute it
> >>> Checking Java: C:WINDOWSsystem32
> >>>
> >>> Running the Greenstone Librarian Interface...
> >>> Version: v2.72
> >>>
> >>> Deleting user's local collect directory...
> >>> Done.
> >>> gliserver args:
> >>> cmd=get-script-options&script=classinfo.pl&xml=&language=en&list
> >>> all
> >>> java.io.IOException: Server returned HTTP response code: 502 for
> >>> URL:
> >>> http://host.domain.edu/gsdl/cgi-bin/gliserver.pl?cmd=get-script-
> options&script=class>>>
> info.pl&xml=&language=en&listall&un=admin&pw=xxx>>> at
> >>>
> sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown So
> >>> urce)
> >>> at
> >>>
>
org.greenstone.gatherer.remote.RemoteGreenstoneServer.sendCommandToSe>>>
rverInternal(RemoteGreenstoneServer.java:1048)
> >>> at
> >>>
>
org.greenstone.gatherer.remote.RemoteGreenstoneServer.sendCommandToSe>>>
rver(RemoteGreenstoneServer.java:900)
> >>> at
> >>>
>
org.greenstone.gatherer.remote.RemoteGreenstoneServer.access$200(Remo>>>
teGreenstoneServer.java:46)
> >>> at
> >>>
>
org.greenstone.gatherer.remote.RemoteGreenstoneServer$RemoteGreenston>>>
eServerGetScriptOptionsAction.perform(RemoteGreenstoneServer.java:562)
> >>> at
> >>>
>
org.greenstone.gatherer.remote.RemoteGreenstoneServer$RemoteGreenston>>>
eServerActionQueue.run(RemoteGreenstoneServer.java:229)
> >>> gliserver args:
> >>> cmd=get-script-options&script=pluginfo.pl&xml=&language=en&lista
> >>> ll
> >>> java.io.IOException: Server returned HTTP response code: 502 for
> >>> URL:
> >>> http://host.domain.edu//gsdl/cgi-bin/gliserver.pl?cmd=get-
> script-options&script=plugi
> >>> nfo.pl&xml=&language=en&listall&un=admin&pw=xxx
> >>> at
> >>>
> sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown So
> >>> urce)
> >>> at
> >>>
>
org.greenstone.gatherer.remote.RemoteGreenstoneServer.sendCommandToSe>>>
rverInternal(RemoteGreenstoneServer.java:1048)
> >>> at
> >>>
>
org.greenstone.gatherer.remote.RemoteGreenstoneServer.sendCommandToSe>>>
rver(RemoteGreenstoneServer.java:900)
> >>> at
> >>>
>
org.greenstone.gatherer.remote.RemoteGreenstoneServer.access$200(Remo>>>
teGreenstoneServer.java:46)
> >>> at
> >>>
>
org.greenstone.gatherer.remote.RemoteGreenstoneServer$RemoteGreenston>>>
eServerGetScriptOptionsAction.perform(RemoteGreenstoneServer.java:562)
> >>> at
> >>>
>
org.greenstone.gatherer.remote.RemoteGreenstoneServer$RemoteGreenston>>>
eServerActionQueue.run(RemoteGreenstoneServer.java:229)
> >>>
> >>> Thanks
> >>>
> >>> ----------------------------------------------------------------
> --------
> >>>
> >>> _______________________________________________
> >>> greenstone-users mailing list
> >>> greenstone-users@list.scms.waikato.ac.nz
> >>> https://list.scms.waikato.ac.nz/mailman/listinfo/greenstone-users
> >>>
> >>
>
>
> --
> DL Consulting
> Greenstone Digital Library and Digitisation Specialists
> contact@dlconsulting.com
> www.dlconsulting.com
>
>