[greenstone-users] problem: /gsdlmod?e=d-00000-00---off-0gsarch--00-0----0-10-0---0---0direct-10---4-----dfr--0-1l--11-en-50---20-preferences-mahender+singh--00-0-1-00-0--4----0-0-11-10-0utfZz-8-00&a=q & numbers

From Greenstone Team
DateTue Jun 7 18:38:49 2011
Subject [greenstone-users] problem: /gsdlmod?e=d-00000-00---off-0gsarch--00-0----0-10-0---0---0direct-10---4-----dfr--0-1l--11-en-50---20-preferences-mahender+singh--00-0-1-00-0--4----0-0-11-10-0utfZz-8-00&a=q & numbers
In-Reply-To (BANLkTik5HNboxxUOdPzqLa-Q33y9dvhtdg-mail-gmail-com)
Hi Tanja,

I didn't get round to asking others about the persisting WSASYSNOTREADY
error you encountered. In the meantime, could you try the following:

1. Quit GLI and the server if either are running.


2. Open a DOS prompt and use the "cd" command to go into your Greenstone
installation directory. If this directory is "C:greenstone2.84" for
instance, you would type the following in your DOS prompt (without the
C:> characters at the start, that's just the prompt showing you your
current location):

C:>cd greenstone2.84

Hit enter and it should take you to your new location.

C:greenstone2.84>


3. From this directory, run the gsicontrol.bat script which allows you
to manually start and stop the Apache webserver included with
Greenstone2.84.

C:greenstone2.84>gsicontrol.bat web-stop

C:greenstone2.84>gsicontrol.bat web-start

The above two commands stop the webserver (in case it was still running)
and then start it. Other commands that gsicontrol.bat makes available
will be listed if you just typed "gsicontrol.bat" on its own.


4. Now visit your Greenstone home page by opening a browser and typing:
http://<your_host_name>:<your_port/greenstone/cgi-bin/library.cgi

The hostname and portnumber can be found from the file "llssite.cfg"
also located in the top level of your Greenstone installation.

Does the above work, such that the Greenstone home page successfully
loads in your browser? If so, it means the included Apache webserver is
working fine, but that something else is going wrong.


5. If the above didn't work, then use your Windows file browser to go
into your Greenstone installation's "apache-httpdwindowslogs" folder
and open up the file "error.log" in a text editor. Go to the bottom of
the file. Are there any errors described there for the current
time-stamp when you just tested out the server. If there are such error
messages in the file, what are these?

If you tried the above steps and some things worked and other things
didn't, will you write what these are in your response? And if you found
any error messages at the end of your apache log file (as described in
step 5), will you copy them into the e-mail?

Thanks,
Anupama

Tanja Mercun wrote:
> Hi Anupama,
>
> thank you very much for fixing the bug. I will try out how it works
> next week when I get back home. In the mean time, do you have any
> other suggestions how to make Greenstone work (the WSASYSNOTREADY
> error.)? I tried all 4 options available in the settings and nothing
> changed.
>
> Best wishes,
> Tanja

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