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close this book A basic guide to evaluation for development workers
close this folder 7 Using evaluation: feedback and follow-up
View the document 7.1 Initial feedback
View the document 7.2 Follow-up
View the document 7.3 Dissemination
View the document 7.4 Institutional learning
View the document 7.5 Barriers to learning and change

7.1 Initial feedback

The report should be made available both to those responsible for, and those affected by, the work which has been the subject of the evaluation. This is the moment to correct errors of fact, or interpretation.

The report will then be formally submitted for circulation and internal discussion before a further meeting with the evaluation team. For example, if the evaluation has been commissioned by a local NGO, then the NGO will be responsible for collating views on the report and gathering responses to the conclusions and recommendations. Usually, it will want to forward a copy of the main findings to its funder, especially if there are implications which will need to be discussed with them. If the evaluation has been commissioned by a funding agency, then it will determine the process by which the findings are fed back. A funder should make clear what, if any, implications it sees for the future relationship with the group whose work it funds.

If the report does not fully answer the TOR, then the person managing the evaluation should indicate this to the evaluation team leader. A decision will need to be made about what action needs to be taken. In extreme cases payment may be withheld until a satisfactory report is received.