| Forestry training manual for the Africa region |
Total time 1 hour 30 minutes
- To identify ways we communicate verbally and non-verbally,
- To identify patterns of non-verbal communication,
- To look at perceptions about one's non-verbal message,
- To identify some implications of non-verbal communication for cross cultural effectiveness,
- To develop non-verbal communication skills.
This session explores communication as a process. The trainees will have previously received some non-verbal communications training. This session will reinforce those learnings and concentrate on building non-verbal skills.
2. Reflections on Non-Verbal Communications and Observations of Another
Flip chart, markers.
Exercise 1 Messages
Total time 45 minutes
Non-verbal communication is practiced in this exercise. Because we tend to communicate our likes and dislikes in our day-to-day relationships in a non-verbal way, special attention is given to this method of communication in this session.
1. The trainer announces that "we are going to try a game, the moaning of which we will discover later, trues mot" The game is structured rather like charades except that one may not use charade-like signals (such as spelling with the fingers or using word conventions). Even if you have played this game before, it is fun to see if you are becoming skillful at it.
2. In padre, give each person a message on a piece of paper (see list below); then toll the group that they have three minutes to try to got the message across without using words. They cannot write, spell or talk. The trainer keeps track of time. After the fires three minutes, switch so that the other person can try it also. A sample list of messages follows (you may add your own but the message should include either an emotion or communicate something about a relationship). Messages (have them written out on slips of paper):
A. "I'm angry because the goats ate my seedlings."
B. "I'm happy because your crow arrived for work today."
C. "I'm frustrated because you never listen to me."
D. "You can't understand me and this frightens me."
E. "I'm surprised at your youthful appearance."
F. "I like you and want to be your friend."
G. "I'm weak (and submissive) and you are strong (and dominant).
H. "I don't like not being able to talk."
3. After the non-verbal experience, gather group reactions:
- What was that like for you?
- What was easy about it (i.e., what part of the message could you get)?
- What was difficult (i.e., what part of the message couldn't you get)?
4. Build a lecture out of group experience:
- How many of you know about non-verbal communications
- What is it? Give some examples.
- What does non-verbal communication communicate?
- How aware are you of your own non-verbal message?
As the trainees answer these questions, write down the answers on a flip chart and examine them with the group. At the end, the group and the trainer should arrive at a working definition of non-verbal communication which they can test during the next week with each other.
Exercise 2 Reflections on Non-Verbal Communications and Observations of Another
Total time 45 minutes
This exercise gives individuals time to think about how they communicate non-verbally. They can then decide if there is perhaps some new or different non-verbal behavior that they would like to try during training.
1. Trainer lists on newsprint the following:
- Body bearing
- Tone of voice
- Use of apace
- Content of language
- Facial expressions
Ask the participants to take a few minutes to write how and what they think they communicate non-verbally in each one of these categories.
2. Ask the participants to look over responses to the non-verbal categories.
Determine if there is some area of non-verbal communications that they want to strengthen or perhaps change.
3. Ask the trainees to choose partners which will be for the purpose of "observing each other" for a one week period in order to learn more about non-verbal communication and the way we are perceived by another. The task is to "watch each other" during the week whenever possible and notice how the other person uses non-verbal communication.
At this point they may want to share with each other their responses to the non-verbal categories and have partners determine their perceptions of how and what is communicated non-verbally.
4. Trainer says next week, the same padre will meet to provide feedback on how they communicated non-verbally and to draw some generalizations from the experience about how people from our culture communicate non-verbally. Also, participants will be able to check their own non-verbal images with their partners.