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close this bookHandbook for Emergencies - Second Edition (United Nations High Commissioner for Refugees (UNHCR) / Alto Comisionado de Naciones Unidas para los Refugiados (ACNUR), 1999, 414 p.)
close this folder6. Operations planning
View the document(introduction...)
View the documentIntroduction
View the documentOperations Planning Tasks
View the documentAllocation of Responsibilities
View the documentAnnexes

Annexes

Annex 1 - A Model Structure for an Operations Plan

Based on the problem, needs and resources assessments

The following is a proposed structure for an operations plan. It is based on a refugee influx. Adaptation will naturally be required for different situations.

Chapter 1: General Situation


i.

Background and country information;

ii.

Entry points;

iii.

Agreed planning figures;

iv.

Arrival rate;

v.

Reception and in-country movement;

vi.

Settlement arrangements;

vii.

Demographic profile of the refugees;


Chapter 2: Policies and Overall Operation Objectives


i.

Overall policy (strategic) objectives of the programme;

ii.

Comments on policy stance of various partners;


Chapter 3: Objectives and Activities by Sector


i.

Management and overall coordination; allocation of responsibilities;

ii.

Protection, reception, registration, security;

iii.

Food;

iv.

Logistics and transport;

v.

Infrastructure and site planning;

vi.

Shelter;

vii.

Domestic needs and household support;

viii.

Water;

ix.

Environmental sanitation;

x.

Health and nutrition;

xi.

Community services;

xii.

Education;

xiii.

Economic activities;

xiv.

Support to the operation, administration, communications, staff support and safety;

Each section should include overall sector objectives, and site by site objectives and outputs, problems, needs, resources, financial requirements, activities, implementation responsibilities and timing.

Chapter 4: Procedures for updating the operations plan

Describe how the Plan will be updated, who will be responsible for ensuring this and how the information will be disseminated.

Possible Annexes

i.

Maps

ii.

Registration forms

iii.

List of organizations or individuals participating in the operation

iv.

Agency Profiles (details of staff and resources involved in the operation)

v.

Gap identification charts

vi.

Commodity specifications

vii.

Budgets

Annex 2 - Gap Identification Chart (blank)

Site 1

Site 2

Site 3

Overall site management

Protection

Registration

Shelter

Water

Health

Nutrition

Sanitation

Distribution

Other