
| Hundred Tips for a Better Management (Aga Khan Foundation, 1993, 70 pages) |
| Leadership : Lead, follow, or get out of the way. (Henry Ford, US Industrialist) |
A professional relationship is one based on respect and trust, not friendship. An organisation cannot be run by trying to be friends with everybody.
A leader must be seen to be fair and impartial. Having "favourites" undermines authority and credibility and is damaging to the morale of an organisation.