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22. There is no one best leadership style. You need to adapt your style to fit the needs of each person

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Leadership style is how a manager behaves when trying to influence the behaviour of someone else. The appropriate style will vary for each person, but will be a combination of directive and supportive behaviours.

• Directive behaviour: this involves telling people what to do, how to do it, where and when to do it, and then supervising their performance closely.

• Supportive behaviour: involves listening to people, providing support and encouragement for their efforts, and then facilitating their involvement in problem-solving and decision-making

Depending on the level of competence and commitment of your staff, one of four leadership styles will be appropriate:

Your style may need to change for different tasks that an individual undertakes. For example, one staff member may need S1 DIRECTING while she learns how to prepare administrative reports, but she may just need S4 SUPPORTING in dealing with her subordinates.