94. Prepare your staff for change

[References - 77]

Managers must make room for changes that will allow them to function better and ultimately serve their clients better. Such changes can occur in the form of a new policy or programme strategy, new technology, a switch in staffing, a new location, etc. Introducing something new is likely to be met with some resistance and misgiving. It thus becomes the responsibility of the manager to minimise the effects of change and smooth the transition.

Know that people don't resist change. They resist being changed.

To better manage the changes that will come to your organisation, get your staff involved in the process. Include them in; identifying the need for change planning the change implementing the change monitoring the results and working to improve them