Your friends turn to you to troubleshoot their Macs, but what if you aren't nearby? Jeff Carlson looks at HouseCall, a utility for connecting to remote Macs and using them as if they were on your desk. Also, we revisit REALbasic and Internet grocery shopping, plus note the releases of ShrinkWrap 3.5, a battery fix for some PowerBook G3 Series owners, and MacHeadlines, which displays customizable new items from the Internet.
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