UnMountIt Availability -- George Headley <email@example.com> writes to tell us that UnMountIt, the free utility from Apple that aids in unmounting shared removable volumes, is available on <ftp.apple.com> for anonymous FTP. Look for /dts/mac/hacks/fsid.hqx which contains several utilities in disk image form (use DiskCopy to read it).
Quadra 700 Comments -- Brian Hughes <firstname.lastname@example.org> writes to tell us that Glenn Fleishman's editorial on the Quadra 700 had some incorrect information. The LC and LC II max out at 512K of VRAM, which is enough for 16-bit color on the 12" monitor only (8-bit color on the 13"/14" monitor), and the LC III tops out at 768K VRAM, which will handle 16-bit color on monitors up to 13"/14".
Michael Peirce <email@example.com>, author of Smoothie, which smooths jaggies in on-screen presentations, comments that Apple might be throwing a bone to the video card manufacturers, who would otherwise lose customers who have 24-bit internal video. Otherwise, Apple risks losing these manufacturers to the Windows market, where fast, high-quality video is an absolute necessity. Michael also notes that many people doing high-end 24-bit color work also need big monitors, and even the 24-bit color on the Quadra 700, 900, and 950 only works up to 16".
Damaged Fonts -- Lloyd Lim <firstname.lastname@example.org> says that a good check for bad font files, along with other files with resource forks, is to run John Norstad's excellent virus fighter, Disinfectant (now at version 3.2, see below), which checks for and reports damaged resource forks. It may not catch all types of damage, but it is a useful troubleshooting tool.
More System 7 Answers -- Brian Jewett <email@example.com> adds another thing to check for when experiencing Bad F-line errors. After much trouble, he discovered the culprit was an old ROM in his RasterOps video board, which was apparently not 32-bit QuickDraw-friendly. So consider older hardware in strange troubleshooting situations.
Quinn <firstname.lastname@example.org> chimes in that if you experience a weird system error while running on a 68040 machine, it's worth testing with the caches off. There are utilities to shut them off flexibly, but you can also open the Cache Switch Control Panel, hold down the option key, and click the More Compatible button. If your Cache Switch Control Panel is missing, look on your System disks; it usually ships on the Tidbits disk.
Jon Pugh <email@example.com> supplies additional answers that we hadn't known. You can get 8-bit icons for floppies by setting the Custom Icon bit for the floppy by dropping it on FileTyper 4.0. Also, we mentioned AppleScript as a reason to upgrade to System 7.1, but Jon says AppleScript runs fine under 7.0 and 7.0.1. AppleScript is shipping from APDA, although they may not have disks in quantity yet.
Todd Hooper <firstname.lastname@example.org> comments that reformatting your hard drive to retrieve that extra bit of space may cause the HFS bug we discussed last issue to appear. If you do reformat your hard disk and change partition sizes, run the Disk Bug Checker before you rely on the disk heavily.
Alex McCormick <email@example.com> notes that zapping the PRAM as a troubleshooting measure is a good idea, but will require some work to reset your default settings (time and date and all that). The most important thing to watch, though, is that zapping the PRAM will also kill a PowerBook's RAM disk, which may contain information you don't have backed up.
HFS Clarification -- Dave Camp <firstname.lastname@example.org> of Central Point Software and author of the Disk Bug Checker we mentioned last issue, wrote to clarify that Central Point Software wrote the free program as a service to their customers who may have experienced the problem. Thanks to Dave and Central Point for making this useful utility available to the Macintosh community.
PowerPoint Problem -- We found out more details about what may have caused the problem Andrew Nielsen reported in TidBITS #169 with launching PowerPoint from his Duo. It turns out that launching PowerPoint 3.0 will crash any enabled Mac if you use a version of the Shared Code Manager earlier than 1.0.5. The Shared Code manager is an extension that allows OLE (object linking and embedding) to work with PowerPoint. You can fix the problem in the short term by trashing Shared Code Manager and in the long term by using an updated version of the Shared Code Manager.
Microsoft U.S. Customer Service -- 800/426-9400
Canadian Customer Service -- 800/563-9048
International Customer Service -- 206/936-8661
PowerPoint Technical Support -- 206/635-7145
Kevin Verboort, Microsoft
EndNote Upgrade -- Niles & Associates released new versions of the $149 EndNote and $249 EndNote Plus that work with Nisus and FrameMaker, should you need bibliographic features in either of those programs. Upgrades cost $19, and moving from EndNote to EndNote Plus is $99.
Niles & Associates -- 510/649-8176 -- 510/649-8179 (fax)
America Online Cheapened -- America Online now boasts lower access rates of $9.95 per month, which includes the first five hours of usage at any time of day (starts 01-May-93) and $3.50 per hour for usage after those first five hours (starts 01-Jul-93). AOL still lacks 9,600 bps access, but rumors hint that it won't be any more expensive when it appears real soon now.