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close this bookNegotiator : The Councilor as Negotiator: Handbook 7 (UN Habitat - United Nations Centre for Human Settlements )
close this folderPart I - Essay on the council as negotiator
View the documentDefinition
View the documentSummary
View the documentReflection
View the documentConcepts and ideas
View the documentWin - win negotiating
View the documentAn enlightened view
View the documentReflection
View the documentWhy is negotiating important in local government?
View the documentRespect cultural differences
View the documentReflection
View the documentHow to negotiate more successfully
View the documentPrincipled negotiations
View the documentWhat do you REALLY want?
View the documentDon't announce positions but know what they are
View the documentNegotiation skills: one of the councilor's best friends
View the documentKey points
View the documentReferences

How to negotiate more successfully

The art of negotiating is a popular subject. Most respectable bookshops can offer you several "best" approaches to getting what you want through negotiations. Some of the "best" approaches are better than others. What we want to do now is share with you some of the better ideas we think are available and to look at some of the differences two of these experts take to prove their point of view. Most would agree with the authors of Getting To Yes, Roger Fisher and William Ury, on their criteria for effective negotiating. (Most would also agree that this is among the best books about the topic.) Effective negotiating should:

· Produce a wise agreement if agreement is possible.
· Be efficient (conserve everyone's resources, including time).
· Improve or at least not damage the relationship between the parties.

The authors go on to define a wise agreement as one which "meets the legitimate interests of each side to the extent possible, resolves conflicting interests fairly, is durable, and takes community interests into account." Their basic approach to negotiating is rather simple but obviously successful (based on the credibility they enjoy). It includes four basic steps:

Step 1: Separate the people from the problem.
Step 2: Focus on interests, not positions.
Step 3: Invent options for mutual gain.
Step 4: Insist on using objective criteria.