NGO Guidelines for Good Policy and Practice (Commonwealth Foundation): Part I: NGOs: what they are and what they do: 6. The governance and operation of NGOs: 6.2 Improving NGO governance and operations

NGO Guidelines for Good Policy and Practice (Commonwealth Foundation)

Part I: NGOs: what they are and what they do

6. The governance and operation of NGOs

		(introduction...)
		6.1 The accountability of NGOs
		6.2 Improving NGO governance and operations
		6.3 Management
		6.4 Human resource development (HRD) and training
		6.5 Reviewing, monitoring and evaluating
		6.6 Information
		6.7 Networking and alliance-building

6.2 Improving NGO governance and operations

NGOs are improving both their governance and operations in the following ways:

- stating their mission, values and objectives clearly and ensuring that their strategies and operations are at all times within them;

- better management processes as well as financial management, accounting and budgeting, systems;

- better human resource development and training within the organisation - of managers, administrators, project staff, Board members, beneficiaries, members and volunteers;

- better procedures to ensure that men and women have equal opportunities to participate effectively at all levels of the organisation, from members to leaders;

- better means by which both the organisation, and its projects, services and activities are monitored, evaluated, and reviewed;

- better information provision by and about NGOs;

- better networking and alliance-building among NGOs.