 | International Reader in the Management of Library, Information and Archive Services (UNESCO, 1987, 684 p.) |
 |  | 3. Planning the service |
| | 3.5 The needs of users |
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| International Reader in the Management of Library, Information and Archive Services (UNESCO, 1987, 684 p.) |
| | 3. Planning the service |
| | 3.5 The needs of users |
|
|
|
|
|