![]() | Handbook for Emergencies - Second Edition (UNHCR, 1999, 414 p.) |
![]() | ![]() | (introduction...) |
![]() | ![]() | Using the Handbook |
![]() | ![]() | Introduction |
![]() | ![]() | Abbreviations |
![]() | ![]() | UNHCR's Mission Statement |
![]() | ![]() | 1. Aim and Principles of Response |
![]() | ![]() | (introduction...) |
![]() | ![]() | Definition and Aim |
![]() | ![]() | Responsibilities |
![]() | ![]() | Principles of Response |
![]() | ![]() | 2. Protection |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Protection in Emergencies |
![]() | ![]() | Initial Actions |
![]() | ![]() | Physical Safety of Refugees |
![]() | ![]() | Emergencies as a Result of Changes in Government Policy |
![]() | ![]() | Other Persons of Concern to UNHCR |
![]() | ![]() | Durable Solutions |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 3. Emergency Management |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | The Key Emergency Management Functions |
![]() | ![]() | Stages in Refugee Emergency Operations |
![]() | ![]() | Key References |
![]() | ![]() | 4. Contingency Planning |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Planning as a Process |
![]() | ![]() | Contingency Planning Tasks |
![]() | ![]() | Characteristics of a Good Plan |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 5. Initial Assessment, Immediate Response |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Organizing the Assessment |
![]() | ![]() | Immediate Response |
![]() | ![]() | Protection and Material Assistance |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 6. Operations Planning |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Operations Planning Tasks |
![]() | ![]() | Allocation of Responsibilities |
![]() | ![]() | Annexes |
![]() | ![]() | 7. Coordination and Site Level Organization |
![]() | ![]() | (introduction...) |
![]() | ![]() | Coordination |
![]() | ![]() | Organization at the Site Level |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 8. Implementing Arrangements |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Implementing Arrangements |
![]() | ![]() | Implementing Procedures |
![]() | ![]() | Monitoring, Reporting and Evaluation |
![]() | ![]() | Special Considerations |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 9. External Relations |
![]() | ![]() | (introduction...) |
![]() | ![]() | Relations with Government and Diplomatic Corps |
![]() | ![]() | Relations with the Media |
![]() | ![]() | Funding and Donor Relations |
![]() | ![]() | Formal Written Communications |
![]() | ![]() | Annexes |
![]() | ![]() | 10. Community Services and Education |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Organizing Community Services |
![]() | ![]() | Human Resources |
![]() | ![]() | Family Tracing and Reunification |
![]() | ![]() | Groups at Risk and Vulnerable Groups |
![]() | ![]() | Education |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 11. Population Estimation and Registration |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Population Estimates |
![]() | ![]() | Registration |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 12. Site Selection, Planning and Shelter |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Organization of Response |
![]() | ![]() | Criteria for Site Selection |
![]() | ![]() | Site Planning: General Considerations |
![]() | ![]() | Site Planning: Specific Infrastructure |
![]() | ![]() | Shelter |
![]() | ![]() | Reception and Transit Camps |
![]() | ![]() | Public Buildings and Communal Facilities |
![]() | ![]() | 13. Commodity Distribution |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | When to start distribution |
![]() | ![]() | Choosing a Commodity Distribution System |
![]() | ![]() | Components of Distribution Systems |
![]() | ![]() | The Role of Refugee Women |
![]() | ![]() | Monitoring |
![]() | ![]() | Key References |
![]() | ![]() | 14. Health |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Health Assessment, Planning, Monitoring and Surveillance |
![]() | ![]() | Main Health Programmes |
![]() | ![]() | Organization of Refugee Health Care |
![]() | ![]() | Human Resources and Coordination |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 15. Food and Nutrition |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Organization of Food Support |
![]() | ![]() | Nutritional Assessments |
![]() | ![]() | General Feeding Programme |
![]() | ![]() | Selective Feeding Programmes |
![]() | ![]() | Infant Feeding and use of Milk Products |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 16. Water |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Assessment and Organization |
![]() | ![]() | The Need |
![]() | ![]() | Immediate Response |
![]() | ![]() | Water Supply Systems |
![]() | ![]() | Water Sources |
![]() | ![]() | Pumping Equipment |
![]() | ![]() | Treatment |
![]() | ![]() | Storage |
![]() | ![]() | Distribution |
![]() | ![]() | Key References |
![]() | ![]() | 17. Environmental Sanitation |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Basic Principles And Standards |
![]() | ![]() | Human Resources And Organization |
![]() | ![]() | Human Excretia Disposal |
![]() | ![]() | Solid Wastes |
![]() | ![]() | Wastewater |
![]() | ![]() | Pest and Vector Control |
![]() | ![]() | General Hygiene |
![]() | ![]() | Disposal Of The Dead |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | Annexes |
![]() | ![]() | 18. Supplies and Transport |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | Organization of the Supply Chain |
![]() | ![]() | Supplies |
![]() | ![]() | Transport |
![]() | ![]() | Reception of Goods |
![]() | ![]() | Storage |
![]() | ![]() | Stock Management |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 19. Voluntary Repatriation |
![]() | ![]() | (introduction...) |
![]() | ![]() | Overview |
![]() | ![]() | Introduction |
![]() | ![]() | UNHCR's Role in Voluntary Repatriation |
![]() | ![]() | Conditions For a Voluntary Repatriation |
![]() | ![]() | On Route |
![]() | ![]() | On Arrival in Country of Origin |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 20. Administration, Staffing and Finance |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Emergency Staffing |
![]() | ![]() | Budget and Finance |
![]() | ![]() | Non-Expendable Property and Office Supplies |
![]() | ![]() | Office Premises |
![]() | ![]() | Official Transport |
![]() | ![]() | Office Organization |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 21. Communications |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Communications Management |
![]() | ![]() | Telecommunications |
![]() | ![]() | UNHCR Telecommunications Network Field Preparations |
![]() | ![]() | Key References |
![]() | ![]() | Annexes |
![]() | ![]() | 22. Coping with Stress |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Identifying Stress Symptoms |
![]() | ![]() | Techniques for dealing with Stress |
![]() | ![]() | Key References |
![]() | ![]() | 23. Staff Safety |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | The UN Security System |
![]() | ![]() | Essential Plans |
![]() | ![]() | Security |
![]() | ![]() | Security Management |
![]() | ![]() | Key References |
![]() | ![]() | 24. Working with the Military |
![]() | ![]() | (introduction...) |
![]() | ![]() | Introduction |
![]() | ![]() | Categories of Military Forces |
![]() | ![]() | Possible Roles of Military Forces in Humanitarian Operations |
![]() | ![]() | Coordination Between Military Forces and Civilian Agencies |
![]() | ![]() | Key References |
![]() | ![]() | Appendix 1 - Catalogue of Emergency Response Resources |
![]() | ![]() | Appendix 2 - Toolbox |
![]() | ![]() | Appendix 3 - Memoranda |
![]() | ![]() | Appendix 4 - Glossary |
1. Good health, depending as it does on so many non-medical factors, is too big a subject to be left only to medical workers. This chapter is directed at non-specialist staff in the field. It does not pretend to give "medical answers" to health problems. It does however seek to show that proper assessment of problems, needs and resources, appropriate organization and coordination of public health and medical services based on a Primary Health Care (PHC) strategy are more important to the overall health status of refugees than curative medicine alone, see figure 1. These crucial organizational factors are often the responsibility of non-medical UNHCR staff.
2. In an emergency, many refugees will be exposed to insecurity, poor shelter, overcrowding, lack of sufficient safe water, inadequate sanitation, inadequate or inappropriate food supplies and a possible lack of immunity to the diseases of the new environment. Furthermore, on arrival, refugees may already be in a debilitated state from disease, malnutrition, hunger, fatigue, harassment, physical violence and grief. Poverty, powerlessness and social instability, conditions that often prevail for refugees, can also contribute to increased sexual violence and spread of sexually transmitted diseases including the Human Immuno-deficiency Virus (HIV).
3. The World Health Organization (WHO) has summarized the concept of Primary Health Care as follows: "PHC is essential health care made accessible to everyone in the country; it is given in a way acceptable to individuals, families, and the community, since it requires their full participation; health care provided at a cost the community and the country can afford. Though no single model is applicable everywhere, Primary Health Care should include the following: promotion of proper nutrition, an adequate supply of safe water, basic sanitation, reproductive and child care, including family planning, appropriate treatment for common diseases and injuries, immunization against major infectious diseases, prevention and control of locally endemic diseases, education about common health problems and what can be done to prevent and control them".
At the heart of such a strategy there is an emphasis on preventive, as against curative care alone. |
Figure