 | International Reader in the Management of Library, Information and Archive Services (UNESCO, 1987, 684 p.) |
 |  | (introduction...) |
| | Preface |
| | Introduction |
| | To the reader |
|  | 1. Management, information and development |
| | 1.1 Managing information: to what end? |
| | On the Librarianship of Poverty |
| | Infrastructure for the development of an information policy |
| | The use of archive material of the countries of the socialist community for national economic purposes |
| | The special utility of archives for tie developing world |
| | 1.2 Administration in developing countries |
| | The Scope of Management and Administration Problems in Development |
| | 1.3 Management and the information service |
| | Organization: in general and in principle |
| | Management Training and Background |
| | On library management (I) |
| | On library management (II) |
| | The library manager |
| | 1.4 How scientific is management? |
| | Advances in archival management science |
| | Library administration & new management systems |
| | 1.5 Case study: management of information in China |
| | Management Development and Its Practice in Chinese Library and Information Services |
| | 2. Managing information: Introduction |
| | 2.1 Management of an information service |
| | Management and policies of an information unit |
| | Organizing and operating an information and documentation centre |
| | 2.2 Records management |
| | 3. Planning the service |
| | 3.1 Planning |
| | Specialized problems of practical librarianship: planning |
| | Archive planning |
| | 3.2 Constraints on planning: the state |
| | The Archives of Argentina: Problems and Solutions |
| | Government policies affecting the development and growth of libraries in Southeast Asia - a discussion |
| | 3.3 Constraints on planning: the local administration |
| | The Library and the Political Processes |
| | 3.4 Public relations |
| | Libraries and the world outside |
| | Public relations in libraries: the Bibliothèque municipale de Lyon (Lyons City Library) |
| | 3.5 The needs of users |
| | User studies in university libraries |
| | 3.6 Marketing |
| | Marketing in information work |
| | 4. Organization and control |
| | 4.1 Organization and communication |
| | Organisational structure and communication |
| | Annual archives report |
| | 4.2 Specialization in information work |
| | Subject departments in public libraries |
| | Subject departments: summary of a debate |
| | 4.3 Centralized or decentralized service? |
| | Centralization vs decentralization in university library administration: some reflections |
| | 4.4 Self-management in the information service |
| | Co-operation between libraries on the basis of the law on associated labour and the library activity and libraries act |
| | 5. The management of staff |
| | 5.1 Personnel administration |
| | Personnel administration in libraries |
| | 5.2 Human relations in personnel administration |
| | Human relations in administration |
| | 5.3 Career opportunities |
| | Career development of women librarians in New Zealand |
| | Women librarians and documentalists in Hungary |
| | 5.4 The job description |
| | Systems personnel |
| | 5.5 Recruiting staff |
| | Recruitment: filling the gap |
| | 5.6 Supervising staff |
| | An Overview of Supervision in Libraries Today |
| | 5.7 Training and developing staff |
| | The training function in libraries |
| | 5.8 Appraisal of staff |
| | Another look at performance appraisal in libraries |
| | 5.9 Technical and junior staff |
| | Library technicians in Australia: past, present and future |
| | Training library assistants in Mauritius |
| | 5.10 Human problems in information work |
| | Stress, as experienced by some librarians |
| | 5.11 Participatory management |
| | Participative management and libraries |
| | 5.12 Workers' councils and trade unions |
| | An open forum for staff representatives |
| | Unions and the public library |
| | Trade unions and automation: a case study from Denmark |
| | 6. Management of financial and physical resources |
| | 6.1 Budgeting |
| | Principles and methods of costing |
| | 6.2 Security |
| | Security |
| | Disasters: Can we plan for them? If not, how can we proceed? |
| | 6.3 The design of library and archive buildings |
| | Archive Buildings and Equipment |
| | The open plan and flexibility |
| | What space for the library? A discussion on the library building |
| | 7. Evaluation and change |
| | 7.1 Evaluating effectiveness |
| | Evaluating the effectiveness of a library: a theoretical and methodological framework |
| | On evaluating the effectiveness of school libraries |
| | Concepts of library goodness |
| | 7.2 Evaluation: specific examples |
| | The management study |
| | A cost-analysis of cataloguing at the Universiti Sains Malaysia library for 1975 |
| | Performance measures for public libraries |
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