Job Quality and Small Enterprise Development - Working Paper No. 4 (ILO, 1999, 35 p.): (introduction...)

Job Quality and Small Enterprise Development - Working Paper No. 4 (ILO, 1999, 35 p.)

(introduction...)

Foreword

Executive Summary

1.0 Introduction

(introduction...)

1.1 Definition of job quality

2.0 Description of the situation

(introduction...)

2.1 The aggregate picture

2.2 The disaggregated picture

2.3 Quality as a basis for competition

3.0 Practical experiences

(introduction...)

3.1 Changing demands and prerequisites for inter-firm trade

3.2 Internal enterprise transitions

3.3 The community context

4.0 Lessons from practical experience

(introduction...)

4.1 Increasing training and knowledge

4.2 Integrating competitiveness with qualitative conditions

4.3 Promoting self-help associations and collective solutions

4.4 Developing enabling regulatory environments

4.5 Towards a local, integrated and holistic approach

5.0 Main findings and conclusions

List of references

(introduction...)

InFocus Programme on Boosting Employment through Small Enterprise Development (IFP/SED)
Job Creation and Enterprise Department

Series on Job Quality in Micro and Small Enterprise Development

International Labour Organization
Geneva

4, route des Morillons
CH1211 Geneva 22
Switzerland
Phone: +41 (0)22 7996862
Fax: +41 (0)22 7997978
e-mail: [email protected]
Web page: http://www.ilo.org/sed

Publications of the International Labour Office enjoy copyright under Protocol 2 of the Universal Copyright Convention. Nevertheless, short excerpts from them may be reproduced without authorization, on condition that the source is indicated. For rights of reproduction or translation, application should be made to the Publications Bureau (Rights and Permissions), International Labour Office, CH-1211 Geneva 22, Switzerland. The International Labour Office welcomes such applications.

Libraries, institutions and other users registered in the United Kingdom with the Copyright Licensing Agency, 90 Tottenham Court Road, London W1P 0LP (Fax: +44 (0) 207 631 5500), in the United States with the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923 (Fax: +1 978 750 4470), or in other countries with associated Reproduction Rights Organizations, may make photocopies in accordance with the licences issued to them for this purpose.

ISBN 92-2-111853-3

First published 1999

The designations employed in ILO publications, which are in conformity with United Nations practice, and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of the International Labour Office concerning the legal status of any country, area or territory or of its authorities, or concerning the delimitation of its frontiers.

The responsibility for opinions expressed in signed articles, studies and other contributions rests solely with their authors, and publication does not constitute an endorsement by the International Labour Office of the opinions expressed in them.

Reference to names of firms and commercial products and processes does not imply their endorsement by the International Labour Office, and any failure to mention a particular firm, commercial product or process is not a sign of disapproval.

ILO publications can be obtained through major booksellers or ILO local offices in many countries, or direct from ILO Publications International Labour Office, CH-1211 Geneva 22, Switzerland. Catalogues or lists of new publications are available free of charge from the above address.

Printed by the International Labour Office, Geneva, Switzerland