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close this bookJob Quality and Small Enterprise Development - Working Paper No. 4 (ILO, 1999, 35 p.)
View the document(introduction...)
View the documentForeword
View the documentExecutive Summary
close this folder1.0 Introduction
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View the document1.1 Definition of job quality
close this folder2.0 Description of the situation
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View the document2.1 The aggregate picture
View the document2.2 The disaggregated picture
View the document2.3 Quality as a basis for competition
close this folder3.0 Practical experiences
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View the document3.1 Changing demands and prerequisites for inter-firm trade
View the document3.2 Internal enterprise transitions
View the document3.3 The community context
close this folder4.0 Lessons from practical experience
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View the document4.1 Increasing training and knowledge
View the document4.2 Integrating competitiveness with qualitative conditions
View the document4.3 Promoting self-help associations and collective solutions
View the document4.4 Developing enabling regulatory environments
View the document4.5 Towards a local, integrated and holistic approach
View the document5.0 Main findings and conclusions
View the documentList of references

3.1 Changing demands and prerequisites for inter-firm trade

Increasingly, new competition has involved action within new forms of inter-firm organisation. A particularly significant development is the proliferation of innovative vertical supply chain organisations whereby lead firms, usually larger enterprises, use information technologies to organise their sourcing requirements through tightly linked networks of suppliers and sub-contractors, in many cases on a global scale. Such developments offer small enterprises new market opportunities, and with globalisation, in parts of the world previously poorly connected up to global markets.

Lead firms are expecting new levels of capability from their suppliers. Especially in areas, such as product quality, level of service, productivity, adaptability, and reliability - in many cases delivering just-in-time. Thus, small enterprises unable to achieve the new standards are likely to be cut out of the chains, whereas those that can achieve higher capabilities may experience good opportunities for growth. Even small enterprises not selling on final markets through the mediation of supply chains are finding that increased globalisation is forcing the same competitive requirements upon them, and the same pressures to upgrade their capabilities.

In responding to the need to meet the new competitive requirements qualitative aspects of employment could have important bearings. This may be the case both inside the enterprise or place of work, and in the broader community of which the enterprise is a part. Thus, strategies to address issues of enterprise competitiveness and qualitative conditions of work need to address both contexts. Already, there are signs of a growing awareness of the importance of qualitative factors for meeting new competitive needs, both inside the enterprise and inside the community.