Handbook for Emergencies - Second Edition (UNHCR, 1999, 414 p.): 10. Community Services and Education: Annexes

Handbook for Emergencies - Second Edition (UNHCR, 1999, 414 p.)

10. Community Services and Education

		(introduction...)
		Overview
		Introduction
		Organizing Community Services
		Human Resources
		Family Tracing and Reunification
		Groups at Risk and Vulnerable Groups
		Education
		Key References
		Annexes

Annexes

Annex 1 - Community Services Checklist

The following chart covers the three phases of community services in an emergency. In each phase activities are identified and quantitative and qualitative indicators listed which can be used to assess the effectiveness of the community services programme.

CS = Community services

CSO = Community Services Officer

PHASE 1. ASSESSMENT, ACTION PLAN, GUIDELINES

Major Activities	Community Service Checklist
1.1. Assists with overall programme management	Are CS resources available through LOI? Does the CSO participate in the UNHCR management team and support other sectors - water, sanitation, shelter, health, food and nutrition, programme, protection and environment?
1.2. Helps meet basic refugee survival needs	Have CS considerations been included in the needs and resource assessment? Have refugee leaders been identified and involved in assessment? Do vulnerable groups have access to initial assistance? Have relevant local government and other local resources (NGOs, host families) been identified? Have CS standards and guidelines been set? Is there an action plan based on the above?

PHASE 2. FOUNDATION OF COMMUNITY SERVICES PROGRAMME

Major Activities	Community Service Checklist
2.1. Facilitates refugee participation and self-management	Have refugee committees and information networks been established with women's participation as well as men and are vulnerable groups represented? Is community awareness building and information dissemination undertaken? Is there a CS coordination mechanism with refugees, implementing partners and government?

PHASE 3. BUILDING UP COMMUNITY SERVICES

Major Activities	Community Service Checklist
3.1. Assistance to groups at risk, promoting their self-sufficiency	Unaccompanied minors Are they protected from exploitation by provision of information centres etc.? Are reception points established for reunifying parents and children? How many UAMs are identified? a Is the community mobilized to provide foster care? Is information disseminated on the reunification programme? Traumatized children and adults Do children attend clinics, child care services, schools or organized play? Is there a system of identification and referral of acute cases to local facilities and are volunteers identified? Are there special programmes established and are children participating in these therapeutic activities? Single parent households Are neighbours or volunteers mobilized for support? Have interest groups formed? Survivors of violence Are means of safety and security identified and implemented? Are activities established to provide a supportive environment and re-establish normal life? Disabled Are preventative measures established? Are children immunized? Have health education messages been identified and disseminated? Are the disabled referred for identification and treatment? · Are their families supported? Are the disabled receiving education? Unaccompanied older persons Do they receive assistance in daily survival? Are they involved in community activities? Has a skills inventory of elderly been established? Ethnic minorities and mixed couples Is their safety and security ensured through site planning? Have community activities been developed to foster peace and reconciliation? Adolescents Are they involved in community activities? Single Females Are they protected? Have neighbours and volunteers been identified to offer support? Have community activities been organized? Have females been accomodated in a physically secure place in the refugee community? Other specific groups Is there a system of emergency support for urban refugees, co-ordinated with programme and protection?
3.2 Establishment and maintenance of reproductive health services	Has consultation been held with refugees groups? Have needs and priorities been identified within categories -safe motherhood, family planning, HIV/AIDS, STDs, sexual and gender based violence, special needs of adolescents? Have clinics and services been established? Have refugee health workers been mobilized and trained? Are women attending the services?

3.3. Promotion of refugee self-reliance and durable solutions

Self-help activities
Have projects been established for community development? Training
Are refugee training programmes developed, have refugees been trained?
Has capacity building (on-the-job or orientation training) been organized for government, NGO, CS workers?
Education
Are schools established (especially primary) and students enrolled? Is non-formal education established?
Is the education of girls taken into consideration?
Capacity building of refugee infra-structure
Are structures established (including community centres, clinics, housing)?
Have some programmes been handed over to refugee groups?
Are women included as part of the refugee leadership structure?

Annex 2

Sample
Unaccompanied Minor Registration Form

Child's Name

PLACE PHOTOGRAPH

Sex

Age

Registration No.

HERE

ICRC Number

1. Write names of brothers & sisters who are with the child.
2. Find out the name and location of persons who found or brought child to current location, interview that person and record that information.
3. Interview any other adults & children who may have information on child's family and record that information.
4. Write down any visit the child receives: date, name and address of visitor and relationship to the child.
5. Record child's movements: date and places: e.g. hospital, nutrition centre, etc. and final move for family reunion or other reasons.

REGISTRATION FORM

		Child			Father	Mother
Date	Reg. No.	Last and First Name	Age	Sex	Last and First Name	Last and first Name

Note: Find out immediately who found the child and name, address of that person.

Are there other persons who know how to find child's family? Continue to talk to the child to obtain and write down more information about locating family.

Last Address of Child & Family	Present Caretaker or Organization Complete Name and Address	With Siblings Yes/no	If Child leaves, note reasons: Family Reunion, moved to another place, where, reasons? - Died, etc.

Annex 3 - List of materials for Recreational and Other Activities

(Resource box for children and young people)

Quantities indicated below are required for 1,000 total refugee population. For the younger children:

Qty	Item
2	footballs
2	medium-sized inflatable balls
8	skipping-ropes, long
40	skipping-ropes, short
80	slates (A4)
80	slate pencils
80	slate cleaning cloths

For young people
2	volleyballs
2	volleyball nets
2	footballs
100	exercise books (100 pages, lined)
100	pens, ball-point

For storage of the above materials
1	lockable metal or plastic container
1	padlock

For use by the team leading the activities
2	double sided chalkboards
2	registration books
2	notebooks A4 (250 pages, lined)
4	tambourines
4	large handbells
8	whistles
2	air pumps
2	puncture repair kits
6	boxes of white chalk (144 sticks)
2	soft tape-measures
2	lockable sports bags
2	small padlocks

Note

The materials on this list is sufficient for a refugee population of 1,000 people. (Thus, a refugee population of 50,000 persons would require 50 times the quantities indicated on the lists).

Supplementary items based on local needs and culture should be added (such as items needed for local games). If these items are not available locally the UNHCR Supplies and Transport Section in Geneva should be asked to assist with their purchase. Specific items normally used by the refugee children should be added.

Annex 4 - Writing Materials List

Quantities indicated below are required for 1,000 total refugee population.

For the younger children:

Qty	Item
160	slates
160	slate pencils
160	slate cleaning cloths
160	pencils
160	exercise books (100 pages)

For older children
240	exercise books (100 pages, lined)
240	exercise books (100 pages, squares)
240	ball point pens

For storage of the above materials
3	lockable metal or plastic containers
3	padlocks

For use by the teachers
3	double sided chalkboards
6	boxes of white chalk (144 sticks)
1	chalkboard ruler
1	chalkboard compass
1	chalkboard set square
18	ball point pens, (6 blue, 6 red and 6 black)
3	large pencil sharpeners
3	register books
3	rulers, 30 cm
3	chalkboard dusters
9	erasers
3	boxes of HBO pencils (12)
3	poster sets (alphabet, numbers in the language and script of the refugees)
3	duffle bags to carry teacher items